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Postal Equipment
iX-9 Series
quadient iX-9 Series User Manual
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1.
As
Supervisor
(see
Log
in
as
Supervisor
on
page
277):
From
the
main
menu,
select
the
path:
Account
Management
2.
Select
Manage
Account
.
3.
Select
Account
Report
.
4.
Select
an
Output
and
then
press
[Get
report]
.
9
Reports
235
|
Page
235
|
Jan-15-2024
09:55
|
239
241
Table of Contents
Table of Contents
2
Introduction
6
Symbols Used
8
2 Safety Information
10
Compliance
12
General Safety
14
Power Connection
15
Disconnecting Power and LAN
16
How to Activate an Emergency Stop
17
3 Meet Your Mailing System
18
System Layout
20
How to Use the Feeder
24
How to Adjust the Mail Thickness Settings
26
Postcard Mail or Thin Mail Processing
29
Puffy Mail or Thick Mail Processing
34
How to Select the Sealing Mode
38
How to Fill the Internal Label Dispenser
44
Additional Accessories
48
How to Use the Barcode Scanner
50
System Connections
51
How to Turn the System ON/OFF
57
Power Management
57
How to Turn the Mailing System to Sleep/Soft off Mode
58
Network Connections
59
4 Processing Mail
62
How to Sort Mail by Type
64
Quick Guide to Preparing Your Mail
64
How to Log in and Start a Work Session
65
Processing Examples
70
Changing an "Imprint Type
71
How to Change the Date on the Imprint
73
How to Add (or Remove) a Slogan
77
How to Apply (or Remove) a Print Offset
78
How to Use Standard Weighing
85
Processing Mail in Standard Weighing Type
86
How to Enter the Weight Manually
88
Processing Mail in Manual Weighing Type
91
How to Use Differential Weighing
94
How to Use Differential Weighing Automatic Label
97
Processing Mail in Differential Weighing Type
99
How to Use Dynamic Weighing
101
How to Use Dynamic Weighing Batch Type
104
Processing Mail in Dynamic Weighing Types
107
How to Use a Job Memory
117
How to Set Postage for [Normal] Mail
119
How to Print Meter Labels
123
Recommended Steps for Processing Mail
125
How to Process Incoming 'Received' Mail
127
How to Process Mail for Sealing or Counting Without Printing
129
How to Select a PPI
131
PPI Mail
131
How to Set Postage for [PPI] Mail
132
Steps to Generate Operational PPI Report
134
Advanced Operations
135
How to Reset the Item Counter
135
How to Count Mailpieces Using Weighing Platform
137
5 Money-Related Operations
138
Overview
140
How to Check Credit
141
How to Add Credit to the PSD
142
Low Credit Threshold
145
High Value Warnings
147
Crediting PIN Code
149
Credit Data Reports
150
Advanced Operation
152
How to Unlock the PSD
152
6 Accounts and Access Control
154
Postage Tracking and Access Control
156
Access Control
157
Account Modes
161
How to Display and Change to 'No Account' Mode
161
How to Display and Change to 'No Account with Access Control' Mode
163
How to Change a Shared PIN Code
164
How to Display and Change to 'Account with Access Control' Mode
166
Creating Accounts
169
How to Display and Change the 'Account Mode
173
Managing Accounts
173
How to Create an Account
174
How to View/Edit Account Parameters
176
How to Activate/De-Activate an Account
178
How to Delete an Account
179
Managing Groups
181
How to Create a Group
182
How to View/Edit a Group or a Subgroup
184
How to Activate/De-Activate a Group
186
How to Delete a Group or Subgroup
187
How to Export the Account List
188
Import/Export Accounts
188
How to Import Accounts
191
Managing Operator PIN Codes
193
How to Create an Operator
194
How to Modify an Operator
196
How to Assign Accounts to an Operator
197
How to Activate/De-Activate an Operator
198
How to Unassign Accounts to an Operator
198
How to Delete an Operator
199
Account/Operator Reports
200
Advanced Reporting Functions
206
How to Activate/Deactivate the Budget and Surcharge Function
206
How to Modify Period or Start Day of Budgets
208
Changing the Current Account
209
How to Change Account
210
How to Change Account Using a Barcode Scanner
211
7 S.M.a.r.t. Data Collector
214
M.A.R.T. Data Collector
214
S.M.A.R.T. Collector Overview
216
How to Synchronise Data Collector Manually
218
Synchronise Data Collector
218
Collected Mode PIN Code
220
How to Set/Cancel Collected Mode PIN Code
220
S.M.A.R.T Collector Report
222
8 Rates
224
How to Select a Rate
226
Rates
226
How to Use Rate Chaining
230
Reports
232
Generating Reports
234
Available Reports
237
Table of Contents
238
How to Generate the Account Report
239
Single Account Report
247
How to Generate the Operator Report
249
Machine Configuration Report
251
Operator Activity Report
257
Machine Activity Report
258
10 Online Services
264
Standard and Optional Mail Management Applications
266
How to Call Online Services Manually
267
OLS Call Types
267
How to Upload Report Data to the Online Services Server
269
Synchronise Call
270
OLS Connection Tests
272
Ping Server Diagnostic Test
272
Test Server Diagnostic Test
274
System Online Services
276
11 Configuring Your Mailing System
278
Settings Overview
280
Logging In/Out as Supervisor
281
How to Exit Supervisor Mode
283
How to Create a Job Memory
284
Job Memories
284
How to Edit/Modify a Job Memory
287
How to Delete a Job Memory
288
High Value, Low Credit Warnings and PIN Codes
289
How to Set the High-Value Warning Amount
289
How to Set the Low-Credit Threshold
290
How to Set/Cancel a Crediting PIN Code
292
Default Sealing Mode
293
How to Set up a Default Sealing Mode
293
How to Set a Default Moistening Level
294
How to Change the Default Weighing Type
296
Weighing Settings
296
How to Activate/De-Activate Automatic Weight Detection on the WP
298
How to Activate/De-Activate Checking on Zero Weight
300
How to Tare the Weighing Platform
302
How to Set the Weighing Platform to Zero
304
How to Activate / Deactivate Shipping Application Mode
306
How to Set the Shipping Application Connection
307
How to Activate the High Accuracy Mode
308
How to Change the Geocode
309
Postage Imprint Default Settings
313
How to Change the Default PPI
314
How to Change the Default Rate
315
How to Change the Default ERA
316
How to Change the Default Slogan
317
How to Set the Automatic Date Advance Feature
318
How to Set the Default Printing Offset
319
Display Setting
321
How to Change the Display Language
321
How to Enable/Disable the Beeps
323
How to Adjust the Display Brightness
325
How to Activate the Quiet Mode
327
How to Check/Adjust the Machine Time and Date
331
Time and Date Management
331
How to Adjust the Timeouts
332
Timeout Settings
332
Connection Settings
334
How to Set the Postal/Online Services Connection
334
How to Set LAN Parameters - Ethernet Connection
337
How to Set LAN Parameters - Ethernet Connection with Ipv6
340
How to Set LAN Parameters - Wireless Connection
343
How to Set LAN Parameters - Wireless Connection with Ipv6
345
How to Connect a Wireless Network (Wireless LAN)
347
How to Install Authentication Certificates for Wireless Connection Automatically
351
How to Install Authentication Certificates for Wireless Connection Manually
355
How to Set Proxy Parameters
358
How to Set DHCP Options
359
How to Set Network Settings Preference
360
Inserter Mode
362
How to Print Normal Mail with Inserter Electronic Connection
363
How to Set the Inserter Mechanical Connection as Default
364
Changing Motorised Conveyor Stacker Positions
365
How to Install the Motorised Conveyor Stacker in Line (0°)
365
How to Install the Motorised Conveyor Stacker at +90
369
12 Options and Updates
374
How to Access the Options and Updates Menu
376
Overview
376
How to Read Messages
377
Using the Mailbox
377
How to Delete Messages
379
How to Display Options
381
Managing Options
381
How to Load/Activate New Options
382
Managing Eras
383
How to Add (or Remove) an ERA
384
How to Display the List of Eras
385
How to Modify an ERA
386
How to Delete an ERA
387
How to Download New Eras
389
Managing Slogans
390
How to Add (or Remove) a Slogan
391
How to Display the List of Slogans
393
How to Modify a Slogan
394
How to Delete a Slogan
395
How to Download New Slogans
397
How to Display the List of Ppi's
398
Managing Ppi's
398
How to Add Ppi's
399
How to Delete Ppis
400
How to Check Your Rate Updates
401
Managing Postal Rates
401
How to Download New Postal Rates
402
13 Maintaining
404
How to Display Ink Tank Data
406
Maintaining the Ink System
406
How to Change the Ink Tank
408
How to Display Print Head Information
410
How to Clean the Printing Heads Automatically
411
How to Test the Printing Quality
412
How to Replace the Feeder Fingers
413
Maintaining the Feeder
413
How to Fill the Sealer Tank
416
Maintaining the Sealer Water Network
416
How to Clean the Water Filter
417
Cleaning the Mail Path
418
How to Clean the Moistening Ramp (Sealer)
418
How to Clean the Accessory Belts and Rollers
422
How to Clean the Mail Path Sensors
423
How to Calibrate the Touchscreen
426
Touchscreen Calibration
426
14 Troubleshooting
428
How to Clear Jammed Mail in the Print Base
430
Machine Issues
430
How to Clear a Label Jammed in the Base
433
How to Clear Mail Jammed in the Feeder
433
How to Clear Mail Stalled in the Dynamic Weighing Module
436
Diagnostics
439
How to Access the Diagnostics
440
How to Display the Software Data
441
System Data
441
How to Display the Error Lists
442
How to Display the Hardware Data
442
How to Display the Machine Counters
443
How to Display the Software Licenses
444
System Specifications
446
Mail Specifications
448
General Specifications
450
System Specifications
451
Operating Conditions
452
Menu Reference
453
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quadient iX-9 Series Specifications
General
Brand
quadient
Model
iX-9 Series
Category
Postal Equipment
Language
English
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