quadient iX-9 Series User Manual

Troubleshooting14
This section helps you solve problems that may be encountered while using your Mailing
System.
14.1 Machine Issues .......................................................................425
How to Clear Jammed Mail in the Print Base ...................................................425
How to Clear Mail Jammed in the Feeder ..........................................................428
How to Clear a Label Jammed in the Base .......................................................428
How to Clear Mail Stalled in the Dynamic Weighing Module .....................431
14.2 Diagnostics .............................................................................434
How to Access the Diagnostics ............................................................................435
14.3 System Data ...........................................................................436
How to Display the Software Data .....................................................................436
How to Display the Hardware Data ....................................................................437
How to Display the Error Lists ...............................................................................437
How to Display the Machine Counters ...............................................................438
How to Display the Software Licenses ..............................................................439
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| Page 423 | Troubleshooting | Jan-15-2024 09:55 |

quadient iX-9 Series Specifications

General

Brand	quadient
Model	iX-9 Series
Category	Postal Equipment
Language	English