quadient iX-9 Series User Manual

Diagnostics14.2
The Diagnostics feature allows you to find the root cause of an issue or a machine
breakdown.
The machine performs a self-diagnosis, then generates data on the status and the
events or errors that have occurred.
This type of call should only be performed by Customer Service upon request.
Diagnostics
As Supervisor, you can gain access to all the diagnostic data listed below:
CommentsDiagnosticNo.
Sends a message to a server (if connected) to check
the line.
Ping Server1
Displays the Sensors Status.Base Sensors2
Reports the status ([0] or [1]) of the sensors below:
• Top doc
• Start print
• Cover
• Carriage
• Top Seals
System Status3
Advanced Feeder4
Provides access to the tests below:
• 1 Dynamic Scale main motor test
• 2 Dynamic test
Dynamic Scale Sensors5
The screen displays, successively and without text,
a red page, a green page, and a blue page.
Display6
Displays "Key ok" if the test is correctKeypad7
Checks the two USB ports (need USB keys).USB Ports8
Checks the serial port.Serial Connectors9
Checks LAN address.Ping Tool10
Checks Network Connection.Network Configuration
Checker
11
Displays current parameters related to Network
Configuration.
LAN Configuration
Status
12
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| Page 434 | Jan-15-2024 09:55 |
14
Troubleshooting

quadient iX-9 Series Specifications

General

Brand	quadient
Model	iX-9 Series
Category	Postal Equipment
Language	English