2. Gently remove jammed envelopes.
3. Close the cover.
Do not lean on or leave any object on the Dynamic Weighing
Module platform, as this may alter its weighing accuracy.
To restore the Dynamic Weighing Module zero, see Weighing
Settings on page 291.
Problem: The Weighing Platform or Dynamic Weighing
Module does not Weigh Properly
If the Base is displaying a doubtful weight, check the weighing device (Weighing
Platform or Dynamic Weighing Module) as follows.
Display indicates a weighing error. When this weighing error
occurs on the home screen, the Standard Weighing type is
automatically selected.
ActionPossible cause
See the weighing type selection procedures in
Selecting a Weighing Type on page 79.
The weighing device has not been
selected.
Use a solid and steady table:
•
Away from any door
•
Away from any fan.
There are vibrations or air drafts
in the weighing area.
Clear the weighing area and re-zero the Weighing
Platform (see Weighing Settings on page 291).
Something is touching or lying on
the Weighing Platform.
See the Weighing Platform zeroing procedures in
Weighing Settings on page 291.
The Weighing Platform zero is not
correct.
1. Press [OK] to clear the error message.
2. Press the [Rate] key and select a rate class
that can accommodate the weight of the
package. Example: select Priority if the rate
you were using was first class.
3. Press lightly on the Weighing Platform to
establish the weight and postage with the new
rate.
Weight is too heavy for current
rate (you have placed a package
on the platform that is too heavy
for the rate selected).
432
| Page 432 | Jan-15-2024 09:55 |
14
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