SERVICE CALL CONDITIONS 19 January, 2001
4-14
Code No. Symptom Possible Cause
Electronic total counter error900 B
The value of the total counter has
already exceeded 9,999,999
• NVRAM defective
SC901 Mechanical total count error901 B
The IO board cannot receive the
mechanical total count data.
• Mechanical total counter defective
F-gate error at write request951 C
After the IPU receives an F-gate signal,
it receives another F-gate signal.
• Software defective
• BICU defective
Scanner setting error953 C
The IPU does not respond with the
scanner setting signal required to start
scanning processing.
• Software defective
Printer setting error954 B
The IPU does not respond with the
settings that are required to start image
processing by the printer.
• Software defective
Memory setting error955 C
The IPU does not respond with the
settings that are required to start image
processing using the memory.
• Software defective
Printer ready error964 C
The printer ready signal is not
generated within 17 seconds after the
IPU received the print start signal.
• Software defective
Print image data transfer error984 B
The image transfer from the controller
to the engine via the PCI bus does not
end within 15 s after starting.
• Controller board defective
• BICU defective
• Connectors between BICU and
controller loose or defective
Scanner image data transfer error985 B
The image transfer from the engine to
the controller via the PCI bus does not
end within 3 s after starting.
• Controller board defective
• BICU defective
• Connectors between BICU and
controller loose or defective
• SIB defective
Software write parameter setting error986 C
An unstable area at the storage
destination in the settings table is set
NULL for the parameter received by the
write module.
• Software defective
Software performance error990 B
The software attempted to perform an
unexpected operation.
• Software defective
• Internal parameter incorrect
• Insufficient working memory
• When this SC occurs, the file name,
address, and data will be stored in
NVRAM. This information can be
checked by using SP7-403. Note the
above data and the situation in which
this SC occurs. Then report the data
and conditions to your technical
control center.