Ricoh A-C2 - Page 171

19 January, 2001 SERVICE CALL CONDITIONS
4-15
Trouble-
shooting
Code No. Symptom Possible Cause
Software continuity error991 D
The software attempted to perform and
unexpected operation. However, unlike
SC990, the object of the error is
continuity of the software.
• Software bug
• Internal parameter incorrect
• Insufficient working memory
FCU board error996 B
FCU board is connected but not ready.
• FCU board defective and requires
replacement
• Firmware incorrect
Application function selection error997 B
The application selected by a key press
on operation panel does not start or
ends abnormally.
• Software defective
• An option required by the application
(RAM, DIMM, board) is not installed
Application start error998 B
After power on the application does not
start within 60 s. (All applications
neither start nor end normally.)
• Software defective
• An option required by the application
(RAM, DIMM, board) is not installed
Program download error
The download (program, print data,
language data) from the IC card
does not execute normally.
999 B
• Board installed incorrectly
• BICU defective
• IC card defective
• NVRAM defective
• Loss of power during downloading
• Important Notes About SC999
• Primarily intended for operating in
the download mode, logging is not
performed with SC999.
• If the machine loses power while
downloading, or if for some other
reason the download does not end
normally, this could damage the
controller board or the PCB targeted
for the download and prevent
subsequent downloading. If this
problem occurs, the damaged PCB
must be replaced.