Ricoh B089 - Page 738

ERROR CODES FOR LAN COMMUNICATION
IFAX 2-2 SM
Code Meaning Cause Action
14-09 Authorization Failed for
Sending to SMTP
Server
POP-Before-SMTP or SMTP
authorization failed.
POP-Before-SMTP:
• Check the IFAX user name
and password.
• Check that POP server is set
correctly.
• Check the SMTP server
settings.
SMTP Authorization:
• Check the SMTP server user
name and password.
• Check the encryption settings.
• Check the SMTP server
settings.
14-10 Addresses Exceeded Number of broadcast addresses
exceeded the limit for the SMTP
server.
The maximum number of
addresses depends on the SMTP
server.
14-11 Buffer Full The send buffer is full so the
transmission could not be completed.
Buffer is full due to using Scan-to-
Email while the buffer is being used
send mail at the same time.
No action required. The
transmission will be recalled and
sent as soon as buffer space is
available.
14-12 Data Size Too Large Transmission was cancelled because
the detected size of the file was too
large.
• Divide the original into sections
and send as separate files.
• Use G3 to send the original.
• Reduce the TX mail size.
14-13 Send Cancelled Processing is interrupted because
the user pressed Stop.
No action required.
14-30 MCS File Creation
Failed
Failed to create the MCS file
because:
• The number of files created with
other applications on the
Document Server has exceeded
the limit.
• HDD is full or not operating
correctly.
• Software error.
• Delete unneeded files from the
Document Server.
• Initialize the HDD.
• If initialization fails to correct
the problem, replace the HDD.
• Update the software.
14-31 UFS File Creation
Failed
UFS file could not be created:
• Not enough space in UFS area to
handle both Scan-to-Email and
IFAX transmission.
• HDD full or not operating correctly.
• Software error.
No action required. Once the job
currently using the UFS area is
finished sufficient space will
become available. If this does not
solve the problem:
• Initialize the HDD.
• If initialization fails to correct
the problem, replace the HDD.
• Update the software.
14-32 Cancelled the Mail Due
to Error Detected by
NFAX
Error detected with NFAX and send
was cancelled due to a software
error.
Update the software.
14-33 No Mail Address For
the Machine
Neither the mail address of the
machine nor the mail address of the
network administrator is registered.
Contact the network
administrator. Check that these e-
mail addresses are registered
correctly.
14-50 Mail Job Task Error Due to an FCU mail job task error,
the send was cancelled:
• Address book was being edited
during creation of the notification
mail.
• Software error.
No action required. If the problem
persists, update the firmware.