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Ricoh Remote Communication Gate - User Manual

Ricoh Remote Communication Gate
134 pages
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Operating Instructions
Read this manual carefully before you use this equipment and keep it handy for future reference. For safe and correct use, be sure to read the
Safety Information in this manual before using the equipment.
About the Remote Communication Gate
Setup and Connection
About the RC Gate Monitor
Registering the Equipment
Setting the Auto Discovery
Registering Image I/O Devices to the Communication Server
Configuring the Details of the Registered Information
Appendix
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2
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4
5
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Table of Contents

Questions and Answers

  • D
    Dennis CalderonAug 28, 2025
    What to do if Ricoh Remote Communication Gate shows '-2604 RC Gate cannot connect to Communication Server (server command reception error)'?
    • P
      paul32Aug 29, 2025
      If the Ricoh Gateway displays '-2604 RC Gate cannot connect to Communication Server (server command reception error),' check the connection between the RC Gate and the Communication Server using the provided LAN cable.
  • J
    James LopezAug 27, 2025
    How to troubleshoot '-2603 RC Gate cannot connect to Communication Server' error on Ricoh Remote Communication Gate?
    • C
      catherinejohnsonAug 27, 2025
      If the Ricoh Gateway displays '-2603 RC Gate cannot connect to Communication Server (connection error),' check the connection between the RC Gate and the Communication Server using the provided LAN cable.
  • B
    bhernandezAug 27, 2025
    What causes '-2340 RC Gate cannot connect to Communication Server' error on Ricoh Remote Communication Gate?
    • A
      Aaron StanleyAug 27, 2025
      If you see the error message '-2340 RC Gate cannot connect to Communication Server' on your Ricoh Gateway, check the connection between the RC Gate and the Communication Server using the provided LAN cable. Ensure the LAN cable is properly connected.
  • A
    Allen BrownAug 25, 2025
    How to fix '-2202 Cannot locate device' error on Ricoh Gateway?
    • H
      Heather TerrellAug 26, 2025
      If you see the message '-2202 Cannot locate device' on your Ricoh Gateway, the OA I/F (RS-485) cable might not be connected. Ensure that the OA I/F (RS-485) cable is properly connected.
  • V
    vlopezAug 25, 2025
    What to do if Ricoh Remote Communication Gate Gateway shows '-2320 Cannot register device'?
    • F
      Frank MonroeAug 25, 2025
      If the Ricoh Gateway displays '-2320 Cannot register device,' it may be because you've exceeded the maximum number of devices allowed. Each RC Gate can register up to 100 devices.

Summary

About the Remote Communication Gate

Outline of the System

Explains the two communication methods: E-mail (SMTP) and Internet encryption (HTTPS).

Safety Information

Safety During Operation

Highlights important symbols and safety precautions during operation.

Setup and Connection

Checking the Setup Environment

Outlines environmental requirements and precautions for setting up the equipment.

Connecting the Power Cable

Provides step-by-step instructions for connecting the power cable securely.

Connecting Telephone Line to Type BM1

Details how to connect the telephone line for the BM1 model.

Changing the IP Address (LAN2 Port)

Guides users on how to change the LAN2 port IP address if needed.

Connecting the Network Cable

Provides instructions for connecting the network interface cable.

About the RC Gate Monitor

System Requirements for the RC Gate Monitor

Lists the necessary hardware and software for using the RC Gate Monitor.

Starting and Closing the RC Gate Monitor

Provides steps to launch and exit the RC Gate Monitor application.

Registering the Equipment

When Registering with the E-mail (SMTP) Method

Guides through registering the equipment using the SMTP email method.

When Registering with the Internet encryption communication (HTTPS) Method

Guides through registering the equipment using the HTTPS method.

Setting the Auto Discovery

Outline of the Auto Discovery Setting Wizard

Outlines the process for setting up automatic device discovery.

Operating the Auto Discovery Setting Wizard

Detailed steps to configure and run the Auto Discovery wizard.

Registering Image I;O Devices to the Communication Server

Outline of the Device Registration Wizard

Operating the Device Registration Wizard

Step-by-step guide to registering image I/O devices.

Configuring the Details of the Registered Information

RC Gate and Device Settings Screen and Access Authority

Date;Time

Network

E-mail

Connection Details

Auto Discovery Settings

Edit Auto Discovery Range

Registered Device List

Details

Update Device Firmware

Instructions for updating device firmware from a server.

Restart RC Gate

Shut Down RC Gate

Service Test Call

Device check request call

Service Call

System Status

Password

Instructions for changing the RC Gate Monitor login password.

Permissions

Format RC Gate

Appendix

Troubleshooting

Provides solutions for common error messages and issues.

Specifications

Ricoh Remote Communication Gate Specifications

General IconGeneral
BrandRicoh
ModelRemote Communication Gate
CategoryGateway
LanguageEnglish