Message Causes Solutions
Dial Failed The fax could not be sent. • Confirm that the fax number you
dialed is correct.
• Confirm that the destination is a fax
machine.
• Confirm that the line is not busy.
• You may need to insert a pause
between dial digits. Press [Redial]
after, for example, the area code.
• Check that [PSTN / PBX] in
[Administrator Tools] has been
specified in accordance with the
telephone line in use. See page 257
"Administrator Tools Settings".
Exceeded Maximum
Email Size
The scan file exceeds the size
limit for files that can be sent
through e-mail.
• Configure [Resolution] under [Scan
Settings] to reduce the scanning
resolution. See page 228 "Scanner
Features Settings".
• Configure [Max. E-mail Size] under
[Scan Settings] to increase the
allowed size. See page 228
"Scanner Features Settings".
Failed to Access File
Press Clear key
The Scan to USB function failed
because the machine could not
access the USB flash disk
properly.
Use a USB flash disk that is not password-
or write-protected.
Failed to Create File
Press Clear key
The Scan to USB function failed
because there was not enough
memory on the USB flash disk.
Use a USB flash disk with enough memory.
10. Troubleshooting
346
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