1) Instrument Conditions and Remedial Actions
The troubleshooting chart below lists problems that may occur during system operation. Probable causes and
remedial actions are described for each problem. Use this information to identify the instrument condition and
resolve the problem. If the problem cannot be resolved or the applicable condition is not listed, contact the Sakura
Finetek Technical Support representative or local representative.
* If an unexpected problem occurred and is difficult to solve, turn off the power immediately. Thereafter, contact the
Sakura Finetek Technical Support representative or local representative.
The power is not supplied
even when the power switch
is turned on. The power
indicator on the display does
not illuminate.
Facility-side power supply error.
Check that the power supply condition on the facility side is
normal.
Poor power cord connection,
abnormal power cord.
Visually check the power cord for abnormality
(disconnection, poor connection, etc.). If the cord is
connected poorly, connect it securely.
Contact the Sakura Finetek Technical Support
representative or local representative.
Abnormal switching power supply,
CPU board or peripheral wiring.
Contact the Sakura Finetek Technical Support
representative or local representative.
Faulty power indicator board.
Contact the Sakura Finetek Technical Support
representative or local representative.
Forgot to turn on circuit protector 2.
Contact the Sakura Finetek Technical Support
representative or local representative.
After the power switch is
turned on, the switch
(hereinafter circuit protector
1) trips.
Mis-match of the trip current of the
circuit protector 1.
Contact the Sakura Finetek Technical Support
representative or local representative.
Short-circuited power input part.
Contact the Sakura Finetek Technical Support
representative or local representative.
Short-circuited switching power
supply.
Contact the Sakura Finetek Technical Support
representative or local representative.
Short-circuited retort heater or
transformer.
Contact the Sakura Finetek Technical Support
representative or local representative.
Faulty circuit protector 1.
Contact the Sakura Finetek Technical Support
representative or local representative.
The circuit protector 2 trips.
Mis-match of the trip current of the
circuit protector 2.
Contact the Sakura Finetek Technical Support
representative or local representative.
Defective setting of the circuit
protector selector switch.
Contact the Sakura Finetek Technical Support
representative or local representative.
Faulty circuit protector 2.
Contact the Sakura Finetek Technical Support
representative or local representative.
When a metal part of the
instrument is touched,
tingling sensation is felt.
The power input ground is not
connected.
Confirm that the grounding wire is connected.
Current leaking from the power input
part.
Contact the Sakura Finetek Technical Support
representative or local representative.
Current is leaking from the voltage
selector board, heater driver board or
heater unit.
Contact the Sakura Finetek Technical Support
representative or local representative.
The screen remains dark
while the power indicator is
on after the power is turned
on.
Power is not supplied to the LCD.
Contact the Sakura Finetek Technical Support
representative or local representative.
Contact the Sakura Finetek Technical Support
representative or local representative.
Contact the Sakura Finetek Technical Support
representative or local representative.
Contact the Sakura Finetek Technical Support
representative or local representative.
Contact the Sakura Finetek Technical Support
representative or local representative.