S&C Instruction Sheet 461-504 111
Troubleshooting
STEP 4. Reset the USB Transceiver.
(a) Click on the Cancel button when the error message displays.
(b) Unplug the USB transceiver. Disconnect the power module from the
TripSaver II recloser being congured and wait 15 seconds for it to
completely power down.
(c) Close the Service Center Conguration Software.
(d) Plug back in the USB transceiver.
(e) Restart the Service Center Conguration Software.
(f) Re-connect the power module to the TripSaver II recloser to be congured.
(g) Re-establish communications with the TripSaver II recloser using the
conguration software.
If still having connection problems, contact the Global Support and Monitoring Center
at 1-888-762-1100.