118 S&C Instruction Sheet 461-504
Troubleshooting
TripSaver II reclosers that have experienced connection issues during a rmware update
may lose their prole data. This can include serial number information, catalog number
information, all programmed settings, and an incorrect continuous current rating. This
condition can occur when:
• Signal interference is encountered during a rmware update
• Power to the TripSaver II Cutout-Mounted Recloser is lost during the rmware update
S&C strongly recommends only doing a firmware update with the TripSaver II recloser
removed from the pole, on a workbench, and with the corded power module provid-
ing power to the TripSaver II recloser. Never use the cordless power module during a
firmware update. S&C also recommends performing firmware updates in an area free
from signal interference. See the “Optimizing Signal Strength” section on page 109 for
more information.
An example Status screen of a profile before and after data loss is shown in Figures
161 and 162 on page 119.
Restoring Profile
If Lost During a
Firmware Update
Figure 161. A TripSaver II recloser profile before a firmware update.
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