Maintenance and Returning Product for Service
700-0042 R004 5–3
5.2. Returning Product for Service
If any part of the EX4 System is to be returned to Seon Design Inc. for service,
please contact Seon, provide the model and or serial number of your unit, and ask
for a Return Authorization (RA) number. An RA number allows the service
technicians to better track your product when it comes in for service. Please have
the RA number clearly marked on the outside of the shipping box.
ANY PRODUCT
SENT TO SEON DESIGN INC. WITHOUT AN RA NUMBER MAY BE REFUSED.
The contact numbers for Seon Design Inc. are:
Please refer to the “SEON DESIGN® INC. PRODUCT WARRANTY” on
page W–1 to review the terms of warranty service, contact and shipping
information, as well as other important issues regarding the service and operation
of your system.
Toll Free Telephone
1.877.630.7366
Direct Telephone
604.941.0880
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