Sony STR-DH710 User Manual (English)

Other manuals for Sony STR-DH710

Service Manual82 pages

Quick Setup Guide2 pages

Questions and Answers:

O
ochavezAug 25, 2025
Why is there no sound from digital sources on my Sony STR-DH710?
- J
  johnsonmichaelAug 25, 2025
  If you're not getting sound from digital sources on your Sony Receiver, check the following: - Ensure that the INPUT MODE is not set to 'ANALOG'. - Verify that the Analog Direct function is not selected. - Check that the 'A. ASSIGN' function is not reassigning the audio input of another source to the selected input. - Set 'ARC' to 'ARC OFF' if there is no sound output from the TV OPTICAL IN jack during TV input.
M
Michael BellAug 25, 2025
Why is there no sound from my Sony Receiver subwoofer?
- D
  Destiny RiceAug 26, 2025
  If you're not hearing sound from the subwoofer connected to your Sony Receiver, consider these points: - Ensure the subwoofer is correctly and securely connected. - Make sure the subwoofer is turned on. - Note that depending on the selected sound field, the subwoofer may not output sound. - When all speakers are set to 'LARGE' and 'NEO6 CIN' or 'NEO6 MUS' is selected, the subwoofer will not produce sound. - Check the 'PATTERN' setting.
J
jeffreyperkinsAug 26, 2025
How to fix unbalanced left and right sounds on Sony STR-DH710?
- D
  Diane SaundersAug 27, 2025
  To correct unbalanced or reversed left and right sounds on your Sony Receiver: - Check that the speakers and components are connected correctly and securely. - Adjust the level parameters using the LEVEL menu.
N
nicolethomasAug 27, 2025
What to do if my Sony STR-DH710 Receiver is not tuning into radio stations?
- C
  Cory WardAug 27, 2025
  If your Sony Receiver is unable to tune into radio stations, try the following: - Ensure the antennas are securely connected. Adjust the antennas and connect an external antenna, if necessary. - If the signal strength is weak during automatic tuning, use direct tuning. - Make sure you set the tuning interval correctly when tuning in AM stations with direct tuning. - If no stations have been preset or the preset stations have been cleared, preset the stations. - Press DISPLAY repeatedly so that the frequency appears on the display.
C
Christopher HammondAug 28, 2025
How to fix no sound from a specific component on Sony STR-DH710 Receiver?
- G
  George DixonAug 28, 2025
  If you're not getting sound from a specific component connected to your Sony Receiver: - Ensure the component is correctly connected to the audio input jacks for that component. - Check that the cords used for the connection are fully inserted into the jacks on both the receiver and the component.
A
Angela RodriguezAug 29, 2025
What to do if Dolby Digital or DTS multi channel sound is not reproduced on Sony STR-DH710?
- M
  Michael AustinAug 29, 2025
  If Dolby Digital or DTS multi-channel sound is not being reproduced on your Sony Receiver: - Verify that the DVD, etc., you are playing is recorded in Dolby Digital or DTS format. - When connecting a DVD player, etc., to the digital input jacks of the receiver, check the audio setting (the settings for the audio output) of the connected component. For example, when connecting a 'PlayStation 3', set the BD/DVD audio output format to 'Bitstream' on the 'PlayStation 3'. - Set 'AUDIO.OUT' to 'AMP' in the HDMI menu.
M
mcdanieltamaraAug 30, 2025
How to fix no sound from one of the front speakers on Sony Receiver?
- A
  areedAug 30, 2025
  If you're experiencing a lack of sound from one of the front speakers on your Sony Receiver: - Connect a pair of headphones to the PHONES jack to verify if sound is output from the headphones. If only one channel is output from the headphones, the component may not be connected to the receiver correctly. Check that all the cords are fully inserted into the jacks on both the receiver and the component. If both channels are output from the headphones, the front speaker may not be connected to the receiver correctly. Check the connection of the front speaker which is not outputting any sound. - Make sure you have connected to both the L and R jacks of an analog component, and not only to either the L or R jack. Use an audio cord (not supplied).
F
floresjamesAug 31, 2025
How to fix no sound from center/surround speakers on Sony Receiver?
- A
  annewhiteAug 31, 2025
  If there is no sound or very low sound from the center, surround, surround back, or front high speakers on your Sony Receiver: - Select a CINEMA STUDIO EX mode. - Check that the speaker settings are appropriate using the AUTO CAL menu or 'PATTERN' in the SPEAKER menu. Then check that sound is output from each speaker correctly, using 'T. TONE' in the LEVEL menu. - Adjust the speaker level.
K
katelynjordanSep 2, 2025
Why is there no sound from DIGITAL MEDIA PORT adapter on Sony STR-DH710?
- R
  Robert BowenSep 2, 2025
  If there's no sound from a component connected to the DIGITAL MEDIA PORT adapter on your Sony Receiver: - Adjust the volume of this receiver. - If the DIGITAL MEDIA PORT adapter and/or component is not connected correctly, turn off the receiver, then reconnect the DIGITAL MEDIA PORT adapter and/or component because the DIGITAL MEDIA PORT adapter and/or component is not connected correctly. - Check the DIGITAL MEDIA PORT adapter and/or component device to make sure it supports this receiver.
L
Louis BryantSep 3, 2025
Why is RDS not working on my Sony STR-DH710 Receiver?
- M
  Mark StoneSep 3, 2025
  If RDS is not working on your Sony Receiver: - Make sure that you are tuned to an FM RDS station. - Select a stronger FM station.

Sony STR-DH710 Specifications

General

Disc types supported	BD-R
Number of optical discs	1 discs
Optical disc player type	Blu-Ray player
Display	FLD
AV output	1
Tuner type	Analog
Built-in HDD	No
TV tuner integrated	-
Apple docking compatibility	Not supported
3D	Yes
Audio decoders	Dolby Digital EX, Dolby Digital Plus, Dolby TrueHD, DTS, DTS Neo:6, DTS-ES, DTS-ES (Discrete 6.1), DTS-ES (Matrix 6.1), DTS-HD
RMS rated power	- W
Audio output channels	7.1 channels
Subwoofer frequency range	40 - 200 Hz
Product color	Black
Receiver dimensions (WxDxH)	430 x 322 x 157.5 mm
HDMI in	3
SCART ports quantity	0
AC input voltage	120 V
AC input frequency	60 Hz
Power consumption (standby)	0.3 W
Power consumption (typical)	240 W
Package weight	10000 g

Weight and Dimensions

Receiver weight	8000 g

Summary

Operating Instructions

Sony STR-DH710 Model

Model name of the AV receiver.

Important Safety Instructions

General Safety Warnings

Safety precautions for preventing fire or electric shock.

US Customer Information

Information specific to customers in the United States.

Manual and Area Code Information

About This Manual

Information regarding the manual's content and model.

Understanding Area Codes

Explanation of area codes for receiver operation.

Advanced Operations and Remote Control

Input Switching and Media Port Usage

Switching inputs, DMPORT, and bi-amplifier connections.

Remote Control Functions and Information

Remote operation, memory clearing, glossary, and troubleshooting.

Component Identification

Front Panel Controls and Indicators

Identification and function of front panel controls and indicators.

Display Indicators

Playback Channel Indicators

Explanation of indicators showing playback channels and speaker setup.

Input Signal Indicators

Explanation of indicators for input signals (HDMI, COAX, OPT).

Rear Panel Layout

Connection Sections Overview

Description of S-AIR, DMPORT, antenna, audio, video, and speaker sections.

Remote Control Usage Notes

SHIFT and TV Button Operations

Using the SHIFT and TV buttons for special functions.

Receiver Control Button Functions

Explanation of receiver control buttons like I/O, Input, ENTER.

Receiver and TV Remote Functions

Detailed Receiver Control Functions

Detailed explanation of receiver control buttons and their functions.

Sony TV Remote Control Functions

Functions for controlling a Sony TV using the remote.

Controlling Other Sony Components

Component Control Button Mapping

Mapping remote buttons to control various Sony components.

Speaker Installation Guide

Installing the Speakers

Guidelines for setting up speaker systems, including 7.1 channel.

Connecting the Speakers

Speaker Connection Guidelines

Proper connection of speaker cords and terminals.

Speaker System Selection

Using the SPEAKERS button to select the speaker system.

Connecting the TV

TV Connection Methods

Illustration showing how to connect the TV via various signal types.

Connecting Audio Components

Audio Connection Examples

Connecting CD players, CD recorders, and DMPORT adapters.

Connecting Video Components

HDMI Connection and Features

Connecting components via HDMI and its features.

Connecting a Blu-ray Disc Player

Blu-ray Player Connection Diagram

Illustration for connecting Blu-ray players via video and audio jacks.

Connecting DVD Players and Recorders

DVD Player/Recorder Connection Diagram

Illustration for connecting DVD players/recorders via video and audio jacks.

Connecting Satellite and Cable TV Tuners

Satellite/Cable TV Tuner Connection Diagram

Illustration for connecting tuners via video and audio jacks.

Connecting Analog Components

Analog Component Connection Diagram

Illustration for connecting VCRs and camcorders via analog jacks.

Antenna and Wireless Transmitter Connections

Connecting Antennas (Aerials)

Connecting AM loop and FM wire antennas.

Inserting the Wireless Transmitter

Procedure for inserting the S-AIR wireless transmitter.

AC Power Cord Connection

Connecting the AC Power Cord

Instructions for connecting the AC power cord to a wall outlet.

Receiver Preparation: Initialization

Initializing the Receiver

Procedure to reset receiver settings to initial defaults.

Selecting Speaker System Configuration

How to select the front speaker system configuration.

Automatic Speaker Calibration

About Auto Calibration

Overview of the Auto Calibration technology and its functions.

Pre-Calibration Checks

Items to check before performing speaker calibration.

Performing Auto Calibration

Auto Calibration Setup and Execution

Steps for connecting the microphone and executing calibration.

Confirming and Saving Calibration Results

Reviewing Measurement Results

How to view and confirm the results of the auto calibration.

Interpreting Calibration Result Items

Explanation of different result items like EXIT, LVL INFO, DIST.INFO.

Handling Calibration Errors

Understanding and Resolving Error Codes

Explanation of error codes (E-31, E-32, E-33) during calibration.

Retrying Auto Calibration

Steps to re-perform auto calibration after an error.

Detailed Measurement Result Checks

Checking Speaker Phase and Warning Information

Checking speaker phase (P. INFO.) and warnings (WARN CHK).

AUTO CAL Menu Configuration

Setting Calibration Types and Positions

Setting calibration types and managing listening positions.

Naming Calibration Positions

Renaming the registered listening positions.

Adjusting Speaker Levels with Test Tone

Using Test Tone for Level Adjustment

Adjusting speaker levels using the test tone function.

Test Tone Operations and Troubleshooting

Test Tone Output and Speaker Level Adjustment

Adjusting speaker levels based on test tone output.

Troubleshooting Test Tone Issues

Resolving issues when test tone is not output or plays incorrectly.

Basic Operations: Playback

Playback Procedure Steps

Steps to turn on components, receiver, and select sources for playback.

Muting and Speaker Protection

Activating muting and protecting speakers from damage.

Input Naming and Display Information

Naming Input Sources

Entering custom names for input sources on the receiver.

Viewing Display Information Cycles

Changing the information displayed on the receiver screen.

Sleep Timer and Recording Operations

Using the Sleep Timer

Configuring the receiver to turn off automatically.

Recording onto CD-R Media

Procedure for recording audio onto a CD-R.

Tuner Operations: FM/AM Radio

Listening to FM/AM Radio

Instructions for tuning into FM and AM radio stations.

Radio Tuning Methods

Automatic and Direct Tuning Techniques

Methods for tuning radio stations automatically or directly.

Improving Poor FM Stereo Reception

Tips for improving poor FM stereo reception.

AM Tuning Scale and Preset Stations

Changing AM Tuning Scale

Adjusting the AM tuning scale between 9 kHz and 10 kHz.

Presetting FM/AM Radio Stations

Steps to preset and store FM/AM radio stations.

Preset Station Operations

Selecting and Naming Preset Stations

Methods for selecting stored stations and assigning names.

Radio Data System (RDS) Usage

Receiving RDS Broadcasts

Receiving RDS broadcasts and displaying program service names.

Enjoying Surround Sound

Selecting Sound Fields

Choosing from preprogrammed sound fields for surround sound.

2-Channel Sound Modes

Explanation of 2-channel stereo and Analog Direct modes.

Auto Format Direct and Movie Modes

Using A.F.D. Auto and Movie sound field modes.

Headphone and Subwoofer Sound Field Notes

Headphone Sound Field Options

Sound fields available when using headphones.

Subwoofer Integration and Sound Field Tips

Notes on subwoofer output and sound field usage.

Resetting Sound Fields to Initial Settings

Procedure for Resetting Sound Fields

Procedure to reset all sound fields to their initial settings.

"BRAVIA" Sync Features

What is BRAVIA Sync?

Explanation of the BRAVIA Sync compatibility and features.

TV Compatibility for HDMI-Easy Setting

Setting up BRAVIA Sync based on TV's HDMI-Easy Setting compatibility.

One-Touch Play Operation

Simplified Component Playback via HDMI

Starting components automatically with one-touch playback.

System Audio Control for TV Sound

Outputting TV Sound Through Receiver Speakers

Using System Audio Control to output TV sound via receiver speakers.

System Power Off Function

Turning Off TV and Connected Components

Automatically turning off the receiver and components with the TV.

Theater/Theatre Mode Sync

Optimizing Sound Field for Movies

Switching sound fields for movies using THEATER/THEATRE button.

Audio Return Channel (ARC)

Using ARC for TV Sound via HDMI

Enabling ARC to output TV sound through receiver speakers via HDMI.

S-AIR Operations Overview

About S-AIR Products

Introduction to S-AIR products for wireless sound transmission.

S-AIR Environment Considerations

Factors affecting S-AIR reception and potential interference.

Setting Up S-AIR Products

Establishing S-AIR Transmission (ID Setting)

Setting IDs for S-AIR main unit and sub unit for transmission.

Setting the S-AIR Main Unit ID

Procedure to set the ID for the S-AIR main unit.

Pairing S-AIR Units

S-AIR Pairing Operation

Procedure for pairing S-AIR main unit with a specific sub unit.

Performing S-AIR Pairing

S-AIR Pairing Steps and Menu Exit

Detailed steps to perform S-AIR pairing and exit the menu.

Enjoying System Sound in Another Room

Using S-AIR Receiver with Main Unit

Enjoying sound in another room using the S-AIR receiver.

Controlling System from S-AIR Receiver

Methods for controlling the system from the S-AIR receiver.

Optimizing S-AIR Sound Transmission

Changing RF Setup for Better Transmission

Adjusting RF SETUP to improve sound transmission stability.

Stabilizing S-AIR Reception

Troubleshooting Poor S-AIR Reception

Tips for improving unstable S-AIR reception.

S-AIR Receiver in Standby Mode

Using S-AIR Receiver with Main Unit in Standby

Enjoying S-AIR receiver when the main unit is in standby.

Advanced Operations: Input Switching

Switching Digital and Analog Audio Inputs

Changing the audio input mode (AUTO, ANALOG).

Reassigning Input Jacks

Assigning audio/video signals to different input jacks.

Enjoying Sound/Images from Other Inputs

Input Reassignment Guide

Steps to reassign input names and jacks for components.

Digital Media Port (DMPORT) Operations

Enjoying DMPORT Audio/Images

Connecting and enjoying audio/images via DMPORT adapter.

Bi-Amplifier Connection

Bi-Amplifier Connection Setup

Setting up bi-amplifier connection for front speakers.

Using the Setting Menu

Navigating the Setting Menu

Procedure for using the amplifier's setting menu.

Returning and Exiting Menus

How to return to previous displays or exit menus.

Menu Options Overview

AUTO CAL Menu Parameters

Details of parameters within the AUTO CAL menu.

LEVEL Menu Parameters

Details of parameters within the LEVEL menu for speaker adjustment.

SPEAKER Menu Parameters

Speaker Configuration Settings

Setting speaker pattern, size, assignment, and distance.

Surround, EQ, and Tuner Menu Options

Sound Field, EQ, and Tuner Settings

Selecting sound fields, adjusting EQ, and tuner settings.

HDMI, System, and S-AIR Menu Options

HDMI and System Settings

Configuring HDMI control, display, sleep timer, and auto standby.

S-AIR Settings (ID, Pairing, Mode)

Configuring S-AIR ID, pairing, mode, and RF setup.

LEVEL Menu Details

Test Tone and Speaker Level Adjustment

Using test tone to adjust individual speaker levels.

Dynamic Range Compression (D. RANGE)

Adjusting dynamic range compression for movie audio.

SPEAKER Menu: PATTERN Settings

Speaker Pattern Configuration Table

Table showing speaker pattern configurations and connections.

Speaker Size Settings

Setting Speaker Sizes (FRT, CNT, SUR, FH)

Setting speaker sizes (LARGE/SMALL) and their effects.

Speaker Crossover and Assignment Settings

Crossover Frequency and SB Assignment

Setting crossover frequencies and surround back assignments.

Speaker Distance and Unit Settings

Setting speaker distances and unit of measure.

Speaker Crossover and Surround Menu

Front Speaker Crossover Settings

Setting bass crossover frequencies for front speakers.

Sound Field Selection and Effects

Selecting sound fields and adjusting surround effects.

AUDIO Menu Options

Audio Sync, Dual Language, and Priority

Adjusting audio sync, dual language, and digital input priority.

Night Mode and Video Input Assignment

Night mode settings and video input assignment.

HDMI Menu Options

HDMI Control and Pass-Through Modes

Configuring HDMI control and pass-through settings.

HDMI Audio Output and Subwoofer Settings

Setting HDMI audio output and subwoofer levels.

System and HDMI Menu Options

HDMI Subwoofer Filter and ARC

HDMI subwoofer filter settings and Audio Return Channel.

System Display, Sleep Timer, and Auto Standby

Adjusting display brightness, sleep timer, and auto standby.

Remote Control Operations

Changing Input Button Assignments

Customizing remote button assignments for components.

Component Control Mapping Table

Mapping remote buttons to control various components.

Clearing Remote Memory

Resetting Remote Control Memory

Procedure to clear all contents of the remote's memory.

Video Format Definitions

Definitions of component and composite video formats.

Glossary: Dolby Audio Technologies

Dolby Audio Format Explanations

Explanation of Deep Color and various Dolby audio technologies.

Glossary: DTS and HDMI Formats

DTS and HDMI Audio Format Explanations

Explanation of DTS formats and HDMI interface.

Additional Information and Precautions

S-AIR Technology and Sampling Frequency

Details on S-AIR technology and sampling frequency concepts.

Safety and Power Precautions

Safety guidelines regarding objects, liquids, and power sources.

Placement, Operation, and Cleaning Precautions

Receiver Placement and Operation Guidelines

Recommendations for optimal receiver placement, operation, and cleaning.

S-AIR Wireless Transmission Considerations

Factors affecting S-AIR transmission and interference.

Troubleshooting Audio Issues

Resolving No Sound Problems

Steps to resolve no sound issues with components or speakers.

Analog 2-Channel Sound Troubleshooting

Troubleshooting no sound from analog 2-channel sources.

Troubleshooting Audio Output Problems

Digital Source and Unbalanced Sound Issues

Resolving issues with digital sources and unbalanced audio.

Subwoofer and Surround Effect Issues

Troubleshooting subwoofer sound and surround effect problems.

Troubleshooting Component and Reception Issues

DMPORT, Video, and FM Reception Issues

Resolving DMPORT sound, video display, and FM reception problems.

RDS and Tuning Troubleshooting

Resolving RDS not working and tuning issues.

Troubleshooting HDMI and System Audio Control

HDMI and Control for HDMI Function Issues

Troubleshooting HDMI connection and Control for HDMI function.

System Audio Control Sound Issues

Resolving no sound issues with System Audio Control.

Troubleshooting Standby and S-AIR Problems

Standby Mode and S-AIR Connection Issues

Troubleshooting no image/sound in standby and S-AIR connection.

S-AIR Sound and Noise Troubleshooting

Resolving no sound or noise issues with S-AIR products.

Troubleshooting Display Messages and Remote Issues

Display Messages and Remote Control Problems

Interpreting display messages and troubleshooting remote control.

Persistent Problems and Memory Clearing

Handling persistent problems and clearing receiver memory.

Technical Specifications

Audio Power and Tuner Specifications

Detailed specifications for audio power output and tuner sections.

Video and General System Specifications

Specifications for video inputs/outputs, dimensions, and power.

Quick Setup Guide: Speaker Installation

Installing the Speakers

Basic steps for installing speakers for optimal sound.

Quick Setup Guide: Speaker Connection

Connecting the Speakers

Guidelines for connecting speakers to the receiver.

Quick Setup Guide: Component Connection

Connecting Other Components

Basic steps for connecting various audio/video components.

Quick Setup Guide: Speaker Calibration

Automatic Speaker Calibration Procedure

Steps for calibrating speaker settings automatically.

Setting Up Other Components

Setting up connected components for proper sound output.

Related product manuals

Sony STR-DH710 User Manual

Table of Contents

Other manuals for Sony STR-DH710

Questions and Answers:

Sony STR-DH710 Specifications

Summary

Operating Instructions

Sony STR-DH710 Model

Important Safety Instructions

General Safety Warnings

US Customer Information

Manual and Area Code Information

About This Manual

Understanding Area Codes

Advanced Operations and Remote Control

Input Switching and Media Port Usage

Remote Control Functions and Information

Component Identification

Front Panel Controls and Indicators

Display Indicators

Playback Channel Indicators

Input Signal Indicators

Rear Panel Layout

Connection Sections Overview

Remote Control Usage Notes

SHIFT and TV Button Operations

Receiver Control Button Functions

Receiver and TV Remote Functions

Detailed Receiver Control Functions

Sony TV Remote Control Functions

Controlling Other Sony Components

Component Control Button Mapping

Speaker Installation Guide

Installing the Speakers

Connecting the Speakers

Speaker Connection Guidelines

Speaker System Selection

Connecting the TV

TV Connection Methods

Connecting Audio Components

Audio Connection Examples

Connecting Video Components

HDMI Connection and Features

Connecting a Blu-ray Disc Player

Blu-ray Player Connection Diagram

Connecting DVD Players and Recorders

DVD Player/Recorder Connection Diagram

Connecting Satellite and Cable TV Tuners

Satellite/Cable TV Tuner Connection Diagram

Connecting Analog Components

Analog Component Connection Diagram

Antenna and Wireless Transmitter Connections

Connecting Antennas (Aerials)

Inserting the Wireless Transmitter

AC Power Cord Connection

Connecting the AC Power Cord

Receiver Preparation: Initialization

Initializing the Receiver

Selecting Speaker System Configuration

Automatic Speaker Calibration

About Auto Calibration

Pre-Calibration Checks

Performing Auto Calibration

Auto Calibration Setup and Execution

Confirming and Saving Calibration Results

Reviewing Measurement Results

Interpreting Calibration Result Items

Handling Calibration Errors

Understanding and Resolving Error Codes

Retrying Auto Calibration

Detailed Measurement Result Checks

Checking Speaker Phase and Warning Information

AUTO CAL Menu Configuration

Setting Calibration Types and Positions

Naming Calibration Positions

Adjusting Speaker Levels with Test Tone

Using Test Tone for Level Adjustment

Test Tone Operations and Troubleshooting

Test Tone Output and Speaker Level Adjustment

Troubleshooting Test Tone Issues