Valleylab Force FX-C - Returning the Generator for Service; Obtain a Return Authorization Number; Clean the Generator

Returning the Generator for Service
Returning the Generator for Service
8-2
Before you return the generator, call your Valleylab Representative for
assistance.
If you are instructed to send the generator to Valleylab, first
obtain a Return Authorization Number. Then, clean the generator and
ship it to Valleylab for service.
Step 1 - Obtain a Return Authorization Number
Call the Valleylab Customer Service Center for your area to obtain a
Return Authorization Number. Have the following information ready
when you call:
• Hospital! clinic name/ customer number
• Telephone number
• Department/address, city, state, and zip code
• Model number
• Serial number
• Description of the problem
• Type of repair to be done.
Step 2 - Clean the generator
Warning
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A. Turn off the generator, and unplug the power cord from the wall
outlet.
B. Thoroughly wipe all surfaces of the generator and power cord with a
mild cleaning solution or disinfectant and a damp cloth. Follow the
procedures approved by your institution or use a validated infection
control
procedure. Do not allow fluids to enter the chassis. The
generator cannot be sterilized.
Force FXTM-C Service Manual