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VIDEOJET 8520 - Printing Faults

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8-4 Printing Faults Rev AB
Videojet 8520 Operator Manual
4 When you have corrected the fault, the Clear button is activated. Press
Clear to remove the fault message.
Printing Faults
Fault Cause Solution
The job is not
printed.
The job is empty, i.e. there are
no printable objects (such as
text, time, date, counter or
barcode fields) in the job.
Open, load and start a job with print
data in it.
The job was not loaded to the
print memory.
The job must be loaded to the print
memory before printing.
The status of the Videojet 8520
is not on running.
In order to start printing the START key
has to be pressed.
A shaft encoder is being used
but is not activated in the
system settings.
Activate the shaft encoder in the system
settings.
A shaft encoder is being used
but it is activated in the system
settings of the shaft encoder.
Deactivate the shaft encoder in the
system settings and set the constant
printing speed.
The DO (Dark On) setting has
been applied on the
photoelectric cell.
Switch the setting on the photoelectric
cell to the standard setting LO (Light
On).
The photoelectric cell has been
connected to a printhead that
has not been parameterized in
the system settings.
Connect the photoelectric cell to a
printhead as defined in the printer
settings or adjust the printer settings.
(“Setting up the Printer” on page 5-7)
The photoelectric cell fails to
detect the print material
because the range is not large
enough or the print material is
too far away (and is not
detected as a result).
Turn the setting screw on the
photoelectric cell in the + direction until
the LED on the photoelectric cell shines
green or move the print material closer
to the optical fiber on the photoelectric
cell.
The sensitivity of the
photoelectric cell has been
incorrectly set.
Please make sure that the photoelectric
cell is correctly set. Please observe the
specifications in the manual.
The photoelectric cell is faulty. Replace the photoelectric cell with a
new one that works.
Table 8-1: Printing Faults

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