Xerox WORKCENTRE 7120 User Manual

Troubleshooting
WorkCentre 7120 Multifunction Printer
User Guide
177
General Troubleshooting
This section contains procedures to help you locate and resolve problems. Some problems can be
resolved by simply restarting the printer.
To restart the printer, see Turning the Printer Off on page 40.
If the problem is not resolved by restarting the printer, see the table in this chapter that best describes
the problem.
• Printer Does Not Turn On on page 177
• Printing Takes Too Long on page 178
• Printer Resets or Turns Off Frequently on page 178
• Printer Is Making Unusual Noises on page 178
• 2-Sided Printing Problems on page 178
• Scanner Error on page 179
Printer Does Not Turn On
CAUTION: Plug the three-wire power cord (with grounding prong) directly into a grounded AC
outlet only. Do not use a power strip. If necessary, contact a licensed electrician to install a
properly grounded outlet.
Probable Causes Solutions
The power switch is not correctly turned on. Turn off the printer using the power switch visible on the lower
center tray. Wait two minutes, then turn the printer on.
Ensure that the main power switch behind the front cover of
the printer is in the on position.
The power cord is not correctly plugged into
the outlet.
Turn off the printer, and plug the power cord securely into
the outlet.
Something is wrong with the outlet connected
to the printer.
Plug another electrical appliance into the outlet and see
whether it operates properly.
Try a different outlet.
The printer is connected to an outlet with a
voltage or frequency that does not match the
printer specifications.
Use a power source with the specifications listed in Electrical
Specifications on page 212.

Xerox WORKCENTRE 7120 Specifications

General

Print technology	Laser
Maximum resolution	600 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	13 s
Time to first page (color, normal)	11 s
Print speed (black, normal quality, A3)	11 ppm
Print speed (black, normal quality, A4/US Letter)	20 ppm
Digital sender	No
Maximum duty cycle	50000 pages per month
Number of print cartridges	4
Page description languages	PCL 6, TIFF
Maximum scan area	216 x 279 mm
Image formats supported	JPG, TIF
Copier resize	25 - 400 %
Maximum number of copies	999 copies
Time to first copy (black, normal)	6.5 s
Scan file formats	PDF, XPS
Weight (imperial)	251 lbs
Custom media sizes	5.5''x 7.2'' - 11.7''x 17''
Dimensions (WxDxH)	585 x 640 x 1132 mm
Power requirements	100 - 240V, 50/60Hz
Networking features	Fast Ethernet
All-in-one functions	Copy, Scan
Standard media sizes	148 x 210mm - 297 x 420mm
Media weight (tray 2)	60 - 256 gsm
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows XP SP1 32/64-bit Windows Server 2003 32/64-bit Windows Server 2008 32/64-bit Windows Vista 32/64-bit Windows 7 32/64-bit Mac OS v10.4+ AIX 5 v5.3 HP UX 11.0, 11i v2 Solaris 8, 9, 10 Linux FedoraCore 1, 5 RedHat Enterprise Linux 4 SUSE 10/11
Dimensions (W x D x H) (imperial)	23 x 25.2 x 44.6 \
Total input capacity	520 sheets
Total output capacity	250 sheets
Maximum input capacity	2130 sheets
Total number of input trays	5
Auto document feeder (ADF) input capacity	110 sheets
Internal storage capacity	80 GB
Sound power level (standby)	16 dB
Sound pressure level (printing)	52 dB
Display	-
Market positioning	Business
Maximum print size	297 x 420 mm
Paper tray media types	Bond paper, Plain paper, Pre-Printed, Recycled paper
Non-ISO print media sizes	Legal
ISO A-series sizes (A0...A9)	A3, A4, A5
ISO B-series sizes (B0...B9)	B4, B5
Maximum ISO A-series paper size	A3
Auto Document Feeder (ADF) media weight	38 - 128 g/m²
Supported network protocols (IPv4)	SMTP, S/MIME, POP3, HTTP/HTTPS, LPR/LPD, IPv4/IPv6, Bindery, NDS IPX/SPX, NDPS/NEPS, EtherTalk, NetBEUI, MVNoIP
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	119 W
Power consumption (average operating)	578 W
Sustainability certificates	ENERGY STAR
Certification	FCC, CB, ISO
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	15 - 85 %