Xerox WORKCENTRE 7120 User Manual

Troubleshooting
WorkCentre 7120 Multifunction Printer
User Guide
194
Duplex Unit Jams
Document Feeder Jams
Media Misfeeds
Probable Causes Solutions
Unsupported media of the wrong size,
thickness, or type is being used.
Use only Xerox-approved media. For details, see Supported
Media on page 51.
Recheck the media path inside the duplex module and
make sure that you have removed all of the jammed paper.
Make sure that you have not mixed media types in the tray.
Do not print envelopes, labels, extra heavyweight, or gloss
paper 2-sided.
Probable Causes Solutions
Unsupported media of the wrong size,
thickness, or type is in use.
Do not use unsupported media.
Use only Xerox-approved media. See Supported Media on
page 51.
The documents loaded in the document feeder
exceed the maximum capacity allowed.
Place fewer documents in the document feeder.
The document feeder guides are
improperly adjusted.
Ensure the media guides fit snugly against the media
loaded in the document feeder.
Probable Causes Solutions
The media is not correctly positioned in the tray. Remove the misfed media and reposition the media
properly in the tray. Ensure that the media guides in the
tray are set correctly.
The number of sheets in the tray exceeds the
maximum capacity allowed.
Remove the excess paper and load paper below the fill line.
The media guides are not correctly adjusted to
the media size.
Adjust the media guides in the tray to match the size of
the media.
Warped or wrinkled media is loaded in the tray. Remove the media, smooth it out, and reload it. If it still
misfeeds, do not use that media.
The media is moist from humidity. Remove the moist media and replace it with new, dry media.
Unsupported media of the wrong size,
thickness, or type is in use.
Do not use unsupported media.
Use Xerox-approved media. See Supported Media on
page 51.

Xerox WORKCENTRE 7120 Specifications

General

Print technology	Laser
Maximum resolution	600 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	13 s
Time to first page (color, normal)	11 s
Print speed (black, normal quality, A3)	11 ppm
Print speed (black, normal quality, A4/US Letter)	20 ppm
Digital sender	No
Maximum duty cycle	50000 pages per month
Number of print cartridges	4
Page description languages	PCL 6, TIFF
Maximum scan area	216 x 279 mm
Image formats supported	JPG, TIF
Copier resize	25 - 400 %
Maximum number of copies	999 copies
Time to first copy (black, normal)	6.5 s
Scan file formats	PDF, XPS
Weight (imperial)	251 lbs
Custom media sizes	5.5''x 7.2'' - 11.7''x 17''
Dimensions (WxDxH)	585 x 640 x 1132 mm
Power requirements	100 - 240V, 50/60Hz
Networking features	Fast Ethernet
All-in-one functions	Copy, Scan
Standard media sizes	148 x 210mm - 297 x 420mm
Media weight (tray 2)	60 - 256 gsm
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows XP SP1 32/64-bit Windows Server 2003 32/64-bit Windows Server 2008 32/64-bit Windows Vista 32/64-bit Windows 7 32/64-bit Mac OS v10.4+ AIX 5 v5.3 HP UX 11.0, 11i v2 Solaris 8, 9, 10 Linux FedoraCore 1, 5 RedHat Enterprise Linux 4 SUSE 10/11
Dimensions (W x D x H) (imperial)	23 x 25.2 x 44.6 \
Total input capacity	520 sheets
Total output capacity	250 sheets
Maximum input capacity	2130 sheets
Total number of input trays	5
Auto document feeder (ADF) input capacity	110 sheets
Internal storage capacity	80 GB
Sound power level (standby)	16 dB
Sound pressure level (printing)	52 dB
Display	-
Market positioning	Business
Maximum print size	297 x 420 mm
Paper tray media types	Bond paper, Plain paper, Pre-Printed, Recycled paper
Non-ISO print media sizes	Legal
ISO A-series sizes (A0...A9)	A3, A4, A5
ISO B-series sizes (B0...B9)	B4, B5
Maximum ISO A-series paper size	A3
Auto Document Feeder (ADF) media weight	38 - 128 g/m²
Supported network protocols (IPv4)	SMTP, S/MIME, POP3, HTTP/HTTPS, LPR/LPD, IPv4/IPv6, Bindery, NDS IPX/SPX, NDPS/NEPS, EtherTalk, NetBEUI, MVNoIP
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	119 W
Power consumption (average operating)	578 W
Sustainability certificates	ENERGY STAR
Certification	FCC, CB, ISO
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	15 - 85 %