Xerox WORKCENTRE 7120 User Manual

Troubleshooting
WorkCentre 7120 Multifunction Printer
User Guide
193
Troubleshooting Paper Jams
The printer is designed to function with minimal paper jams using Xerox supported media types only.
Other media types may cause more frequent paper jams. If supported media is jamming frequently in
one area, that area may need to be cleaned or repaired.
This section contains help for the following problems:
• The Printer Pulls Multiple Sheets Together on page 193
• Paper Jam Message Stays On on page 193
• Duplex Unit Jams on page 194
• Document Feeder Jams on page 194
The Printer Pulls Multiple Sheets Together
Paper Jam Message Stays On
Probable Causes Solutions
The paper tray is too full. Remove some of the paper. Do not load paper past fill line.
The front edges of the paper are not even. Remove the media, align the front edges, then reload it.
The media is moist from humidity. Remove the media from the tray, and replace it with new
dry media.
Too much static electricity is present. Try a new ream of paper.
Unsupported media. Use only Xerox-approved media. See Supported Media on
page 51.
Humidity is too high for coated paper. Feed paper one sheet at a time.
Probable Causes Solutions
Some paper remains jammed in the printer. Recheck the media path and make sure that you have
removed all of the jammed paper.

Xerox WORKCENTRE 7120 Specifications

General

Print technology	Laser
Maximum resolution	600 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	13 s
Time to first page (color, normal)	11 s
Print speed (black, normal quality, A3)	11 ppm
Print speed (black, normal quality, A4/US Letter)	20 ppm
Digital sender	No
Maximum duty cycle	50000 pages per month
Number of print cartridges	4
Page description languages	PCL 6, TIFF
Maximum scan area	216 x 279 mm
Image formats supported	JPG, TIF
Copier resize	25 - 400 %
Maximum number of copies	999 copies
Time to first copy (black, normal)	6.5 s
Scan file formats	PDF, XPS
Weight (imperial)	251 lbs
Custom media sizes	5.5''x 7.2'' - 11.7''x 17''
Dimensions (WxDxH)	585 x 640 x 1132 mm
Power requirements	100 - 240V, 50/60Hz
Networking features	Fast Ethernet
All-in-one functions	Copy, Scan
Standard media sizes	148 x 210mm - 297 x 420mm
Media weight (tray 2)	60 - 256 gsm
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows XP SP1 32/64-bit Windows Server 2003 32/64-bit Windows Server 2008 32/64-bit Windows Vista 32/64-bit Windows 7 32/64-bit Mac OS v10.4+ AIX 5 v5.3 HP UX 11.0, 11i v2 Solaris 8, 9, 10 Linux FedoraCore 1, 5 RedHat Enterprise Linux 4 SUSE 10/11
Dimensions (W x D x H) (imperial)	23 x 25.2 x 44.6 \
Total input capacity	520 sheets
Total output capacity	250 sheets
Maximum input capacity	2130 sheets
Total number of input trays	5
Auto document feeder (ADF) input capacity	110 sheets
Internal storage capacity	80 GB
Sound power level (standby)	16 dB
Sound pressure level (printing)	52 dB
Display	-
Market positioning	Business
Maximum print size	297 x 420 mm
Paper tray media types	Bond paper, Plain paper, Pre-Printed, Recycled paper
Non-ISO print media sizes	Legal
ISO A-series sizes (A0...A9)	A3, A4, A5
ISO B-series sizes (B0...B9)	B4, B5
Maximum ISO A-series paper size	A3
Auto Document Feeder (ADF) media weight	38 - 128 g/m²
Supported network protocols (IPv4)	SMTP, S/MIME, POP3, HTTP/HTTPS, LPR/LPD, IPv4/IPv6, Bindery, NDS IPX/SPX, NDPS/NEPS, EtherTalk, NetBEUI, MVNoIP
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	119 W
Power consumption (average operating)	578 W
Sustainability certificates	ENERGY STAR
Certification	FCC, CB, ISO
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	15 - 85 %