Xerox WORKCENTRE 7120 User Manual

Troubleshooting
WorkCentre 7120 Multifunction Printer
User Guide
206
Getting Help
This section includes:
• Control Panel Messages on page 206
• Alerts on page 206
• Online Support Assistant on page 206
• Web Resources on page 207
Control Panel Messages
Xerox provides several automatic diagnostic tools to help you produce and maintain print quality.
The control panel provides you with information and troubleshooting help. When an error or warning
condition occurs, the control panel touch screen displays a message informing you of the problem. In
many cases, the touch screen also displays an animated graphic showing the location of the problem,
such as the location of a paper jam.
Alerts
Alerts provide messages and instructions to help solve problems. Alerts can be viewed on:
• The Status page in CentreWare IS.
• All tabs in the printer driver Properties window. For detailed status information, click More Status.
Online Support Assistant
The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help
to solve your printer problems. You can find solutions for problems with print quality, copy quality,
media jams, software installation, and much more.
To access the Online Support Assistant, go to www.xerox.com/office/WC7120support.

Xerox WORKCENTRE 7120 Specifications

General

Print technology	Laser
Maximum resolution	600 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	13 s
Time to first page (color, normal)	11 s
Print speed (black, normal quality, A3)	11 ppm
Print speed (black, normal quality, A4/US Letter)	20 ppm
Digital sender	No
Maximum duty cycle	50000 pages per month
Number of print cartridges	4
Page description languages	PCL 6, TIFF
Maximum scan area	216 x 279 mm
Image formats supported	JPG, TIF
Copier resize	25 - 400 %
Maximum number of copies	999 copies
Time to first copy (black, normal)	6.5 s
Scan file formats	PDF, XPS
Weight (imperial)	251 lbs
Custom media sizes	5.5''x 7.2'' - 11.7''x 17''
Dimensions (WxDxH)	585 x 640 x 1132 mm
Power requirements	100 - 240V, 50/60Hz
Networking features	Fast Ethernet
All-in-one functions	Copy, Scan
Standard media sizes	148 x 210mm - 297 x 420mm
Media weight (tray 2)	60 - 256 gsm
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows XP SP1 32/64-bit Windows Server 2003 32/64-bit Windows Server 2008 32/64-bit Windows Vista 32/64-bit Windows 7 32/64-bit Mac OS v10.4+ AIX 5 v5.3 HP UX 11.0, 11i v2 Solaris 8, 9, 10 Linux FedoraCore 1, 5 RedHat Enterprise Linux 4 SUSE 10/11
Dimensions (W x D x H) (imperial)	23 x 25.2 x 44.6 \
Total input capacity	520 sheets
Total output capacity	250 sheets
Maximum input capacity	2130 sheets
Total number of input trays	5
Auto document feeder (ADF) input capacity	110 sheets
Internal storage capacity	80 GB
Sound power level (standby)	16 dB
Sound pressure level (printing)	52 dB
Display	-
Market positioning	Business
Maximum print size	297 x 420 mm
Paper tray media types	Bond paper, Plain paper, Pre-Printed, Recycled paper
Non-ISO print media sizes	Legal
ISO A-series sizes (A0...A9)	A3, A4, A5
ISO B-series sizes (B0...B9)	B4, B5
Maximum ISO A-series paper size	A3
Auto Document Feeder (ADF) media weight	38 - 128 g/m²
Supported network protocols (IPv4)	SMTP, S/MIME, POP3, HTTP/HTTPS, LPR/LPD, IPv4/IPv6, Bindery, NDS IPX/SPX, NDPS/NEPS, EtherTalk, NetBEUI, MVNoIP
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	119 W
Power consumption (average operating)	578 W
Sustainability certificates	ENERGY STAR
Certification	FCC, CB, ISO
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	15 - 85 %