Xerox WORKCENTRE 7120 User Manual

Troubleshooting
WorkCentre 7120 Multifunction Printer
User Guide
204
Fax Problems
If a fax cannot be sent or received correctly, refer to the following table, then perform the indicated
operation. If a fax still cannot be sent or received correctly, even after performing the described
operations, contact your service representative.
This section includes:
• Problems Sending Faxes on page 204
• Problems Receiving Faxes on page 205
Problems Sending Faxes
Symptom Cause Solution
The document is not scanned
using the document feeder.
The document is too thick, too thin,
or too small.
Use the document glass to send
the fax.
The document is scanned at
an angle.
The document feeder guides are not
adjusted to the width of
the document.
Adjust the document feeder guides
to fit the width of the document.
The fax received by the
recipient is blurry.
The document is
incorrectly positioned.
Position the document correctly.
The document glass is dirty. Clean the document glass.
The text in the document is too faint. Adjust the resolution. Adjust
the contrast.
There may be a problem with the
telephone connection.
Check the telephone line, then send
the fax again.
There may be a problem with the
caller’s fax machine.
Make a copy to check that your
printer is operating correctly, and
then, if the copy was printed
correctly, have the recipient check
the condition of their fax machine.
The fax received by the
recipient is blank.
The document was loaded incorrectly. Document feeder: place the
document to be faxed faceup.
Document glass: place the document
to be faxed facedown.
Fax was not transmitted. The fax number may be wrong. Check the fax number.
The telephone line may be
incorrectly connected.
Check the telephone line connection.
If it is disconnected, connect it.
There may be a problem with the
recipient’s fax machine.
Contact the recipient.

Xerox WORKCENTRE 7120 Specifications

General

Print technology	Laser
Maximum resolution	600 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	13 s
Time to first page (color, normal)	11 s
Print speed (black, normal quality, A3)	11 ppm
Print speed (black, normal quality, A4/US Letter)	20 ppm
Digital sender	No
Maximum duty cycle	50000 pages per month
Number of print cartridges	4
Page description languages	PCL 6, TIFF
Maximum scan area	216 x 279 mm
Image formats supported	JPG, TIF
Copier resize	25 - 400 %
Maximum number of copies	999 copies
Time to first copy (black, normal)	6.5 s
Scan file formats	PDF, XPS
Weight (imperial)	251 lbs
Custom media sizes	5.5''x 7.2'' - 11.7''x 17''
Dimensions (WxDxH)	585 x 640 x 1132 mm
Power requirements	100 - 240V, 50/60Hz
Networking features	Fast Ethernet
All-in-one functions	Copy, Scan
Standard media sizes	148 x 210mm - 297 x 420mm
Media weight (tray 2)	60 - 256 gsm
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows XP SP1 32/64-bit Windows Server 2003 32/64-bit Windows Server 2008 32/64-bit Windows Vista 32/64-bit Windows 7 32/64-bit Mac OS v10.4+ AIX 5 v5.3 HP UX 11.0, 11i v2 Solaris 8, 9, 10 Linux FedoraCore 1, 5 RedHat Enterprise Linux 4 SUSE 10/11
Dimensions (W x D x H) (imperial)	23 x 25.2 x 44.6 \
Total input capacity	520 sheets
Total output capacity	250 sheets
Maximum input capacity	2130 sheets
Total number of input trays	5
Auto document feeder (ADF) input capacity	110 sheets
Internal storage capacity	80 GB
Sound power level (standby)	16 dB
Sound pressure level (printing)	52 dB
Display	-
Market positioning	Business
Maximum print size	297 x 420 mm
Paper tray media types	Bond paper, Plain paper, Pre-Printed, Recycled paper
Non-ISO print media sizes	Legal
ISO A-series sizes (A0...A9)	A3, A4, A5
ISO B-series sizes (B0...B9)	B4, B5
Maximum ISO A-series paper size	A3
Auto Document Feeder (ADF) media weight	38 - 128 g/m²
Supported network protocols (IPv4)	SMTP, S/MIME, POP3, HTTP/HTTPS, LPR/LPD, IPv4/IPv6, Bindery, NDS IPX/SPX, NDPS/NEPS, EtherTalk, NetBEUI, MVNoIP
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	119 W
Power consumption (average operating)	578 W
Sustainability certificates	ENERGY STAR
Certification	FCC, CB, ISO
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	15 - 85 %