December 2006
6-13
WorkCentre M20, 4118, FaxCentre 2218 Family
GP 3
General Procedures and Information
GP 3 Service Mode Entry
Purpose
To perform various tests to isolate the cause of a fault.
Procedure
1. Press Menu/Exit, #, 1, 9, 3, 4 in sequence. The LCD will display ‘T’ or ‘TECH’. The
machine has now entered service (tech) mode.
NOTE: While in tech mode, the machine will perform all normal operations.
2. Perform the following:
a. Press Machine Status.
b. Use the up and down keys to scroll through the functions.
c. Press Enter to select the required function.
d. Use the left and right keys to scroll through the items.
e. Press Enter to select the required item.
f. Use the left and right keys to scroll through the options.
g. Press Enter to select the required option.
3. To exit service (tech) mode, press Menu/Exit, #, 1, 9, 3, 4 in sequence or switch off the
machine, then switch on the machine.
NOTE: Options that have been changed in service mode will not be retained unless the
machines memory is cleared.
Refer to the relevant section:
• CopyCentre C20
• WorkCentre M20
• WorkCentre M20i
• WorkCentre 4118P
• WorkCentre 4118X
• FaxCentre 2218
CopyCentre C20
Refer to Figure 1 for the CopyCentre C20 service mode flowchart. The flowchart only shows
the upper two levels of options that are available. Refer to Table 1 for the complete list of
options.
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