December 2006
1-6
WorkCentre M20, 4118, FaxCentre 2218 Family
SCP 5, SCP 6
Service Call Procedures
SCP 5 Subsystem Maintenance
Subsystem Maintenance contains information regarding the Component Life of the machine.
Component Life
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the cus-
tomer’s supply while performing tasks that do not need electricity. Electricity can cause
death or injury. Moving parts can cause injury.
The component life outlined in Table 1 is a general guideline for maintenance. The example list
is for an average usage of 50 transmitted and received documents per day. Environmental con-
ditions and actual use will vary these factors. The component life shown in Table 1 is for refer-
ence only.
SCP 6 Final Actions
Final Actions are used to evaluate the total operation of the system and to identify the actions
required to complete the service call.
Procedure
Complete the following, if a fault is identified, return to SCP 4 Fault Analysis:
• Perform the end of call subsystem maintenance actions, SCP 5 Subsystem Maintenance.
• Exercise the machine in all modes, making copies and/or prints from all trays, utilising the
DADF or ADF and the document glass, If a fault message is displayed or some other
problem is evident, go to SCP 4 Fault Analysis.
• Make a proof copy or print of a customer document.
• If any of the customer settings were changed, return them to the customer preferred set-
tings, refer to GP 2.
• Mark off any hardware/software options and modifications installed and/or enabled on the
Tag matrix card.
• At the first service and at any subsequent service where changes are made or options are
added, print the configuration report and store it with the machine log. Discard any previ-
ous versions of the configuration report.
• Remove and destroy any copies of test patterns.
• Complete the machine service log book, refer to GP 23 Service Log.
• Ensure the machine and service area are clean before leaving the customer premises.
• Provide customer training if required.
Table 1 Component life expectancies
Part Component life Parts list reference
MEA Unit - holder DADF rubber (M20F/2218) 80k feeds PL 5.13 Item 7
MEA unit - pickup (M20F/2218) 80k feeds PL 5.13 Item 17
RMO - ADF rubber (4118) 20k feeds PL 5.24 Item 7
MEA unit - pickup assembly (4118) 50k feeds PL 5.24 Item 1
RPR rubber pickup 50k feeds PL 8.25 Item 16
Rubber pickup small 50k feeds PL 8.25 Item 17
Rubber - roller pickup 50k feeds PL 7.15 Item 9
Rubber - roller pickup S 50k feeds PL 7.15 Item 10
PMO - Roller Feed 100F feeds PL 8.15 Item 10
Transfer roller 100k prints PL 8.13 Item 10
ELA HOU - fuser assembly 100k prints PL 10.15 Item 1
ELA - toner unit set 8k prints PL 9.10 Item 2
ELA Unit - OPC drum set 20k prints PL 9.10 Item 1
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