Yealink WPP20 Administrator's Guide

| Troubleshooting | 280
Parameter Description Method
License
• Device Type
• Multipoint Status
• Multipoint Ways
• Period of validity/
Period
Web user interface
Endpoint
CP960 Conference
Phone
CTP20/CTP18
Storage (it is only applicable to VC200/VP59) View the local storage
Web user interface
Viewing System Status
Procedure
1. Do one of the following:
• On your web user interface, go to Status.
• On your VCS, go to More > Settings > System Status.
• On your CP960 conference phone, go to Settings.
•
On your CTP20/CTP18, tap > Settings > System Status.
2. Select the desired list to view the status.
Viewing Call Statistics
About this task
If voice quality is poor during a call, you can view call statistics to find out the reason. The call statistics
includes:
• Bandwidth: the received and the sent bandwidth.
• Video: the definition, the codec, the bandwidth, the frame rate, the jitter, the packet and its loss rate.
• The protocol used to placing calls.
• The device information.
• Audio: the codec, the bandwidth, the sample rate, the frame rate, the jitter, the packet and its loss rate.
• Content: the codec, the bandwidth, the definition and the frame rate.
Procedure
In a call
• For MeetingEye 600/MeetingEye 400/ VC880/VC880/VC800/VC500/VC200/PVT980/ PVT950/VC200-
E, select Home.
Position your mouse pointer over the desired far site, and click .
• On your VCS: , on your remote control, press the OK key to open Talk Menu, go to More > Call
Statistics, and press the navigation keys to select the desired participant.
For VP59, tap More > Call Statistics.
• On your CP960 conference phone, go to More > Statistics.
Tap the desired participant to view the call statistics.

Yealink WPP20 Specifications

General

Interface	WLAN
USB version	2.0
Connectivity technology	Wireless
Wi-Fi	Yes
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
Security algorithms	WPA-PSK, WPA2-PSK
Networking standards	IEEE 802.11ac, IEEE 802.11b, IEEE 802.11n
Maximum data transfer rate	- Mbit/s
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave
Windows operating systems supported	Windows 10, Windows 7, Windows 8
Output voltage	5 V
Power consumption (typical)	2.5 W
Internal	No
Component for	Laptop
Product color	Gray
Harmonized System (HS) code	85176990

Weight and Dimensions

Depth	183.2 mm
Width	26 mm
Height	9 mm