Maintenance, Troubleshooting, and Technical Specifications 3 - 5
Digital scanner
decodes bar
code, but does not transmit
the data to the host.
Digital scanner
is not programmed
for the correct host type.
Scan the appropriate host type programming
bar code. See the chapter corresponding to
the host type.
Interface cable is loose. Re-connect the cable.
Cradle is not programmed for the
correct host type.
Check digital scanner host parameters or edit
options.
Digital scanner
is not paired to host
connected interface.
Pair digital scanner to the cradle by scanning
the
PAIR
bar code on the cradle.
Cradle has lost connection to the
host.
In this exact order: disconnect power supply;
disconnect host cable; wait three seconds;
reconnect host cable; reconnect power supply;
reestablish pairing.
If the digital scanner emits four
long low beeps, a transmission
error occurred.
This occurs if a unit is not properly
configured or connected to the
wrong host type.
Set the scanner's communication parameters
to match the host's setting.
If the digital scanner emits 5 low
beeps, a conversion or format error
occurred.
Configure the digital scanner's conversion
parameters properly.
If the digital scanner emits
low/high/low beeps, it detected an
invalid ADF rule.
Program the correct ADF rules. Refer to the
Advanced Data Formatting Programmer
Guide.
Host displays scanned data
incorrectly.
Digital scanner
is not programmed
to work with the host.
Scan the appropriate host type programming
bar code.
For RS-232, set the digital scanner's
communication parameters to match the host's
settings.
For a Keyboard Wedge configuration, program
the system for the correct keyboard type, and
turn off the CAPS LOCK key.
Program the proper editing options (e.g.,
UPC-E to UPC-A Conversion).
Digital scanner
emits short
low/short medium/short high
beep sequence (power-up
beep sequence) more than
once.
The USB bus may put the digital
scanner in a state where power to
the scanner is cycled on and off
more than once.
Normal during host reset.
Digital scanner
emits 4 short
high beeps during decode
attempt.
Digital scanner
has not completed
USB initialization.
Wait several seconds and scan again.
Table 3-1 Troubleshooting (Continued)
Problem Possible Causes Possible Solutions