NoteAction
• If the antenna is not working, repair
the connection or move the an-
tenna to a location with better RF
signal.
• If the antenna is ok, proceed with
step 11.
Check that the right type of the antenna
is connected properly.
Tip
Try moving the antenna to different loca-
tions if the RF signal level is low.
7
Verify that the configuration is done cor-
rectly.
On the FlexPendant, check the connec-
tion log in Backup and Restore.
8
Verify that the mobile operator is detected
(for 3G).
See the Connected Services Gateway
configuration in Operating manual - Integ-
rator's guide OmniCore.
For 3G, use a cell phone to test that the
sim card is working.
For WiFi, use a cell phone to verify the
WiFi access.
Note
When testing with a cell phone, use the
same configuration on the cell phone.
9
For 3G and WiFi, check the antenna con-
nectivity.
10
How to replace the unit is described in
Replacing the Connected Services Gate-
way on page 202.
The Connected Services Gateway may
be faulty, replace it and verify that the
problem is resolved.
11
Product manual - OmniCore C90XT 393
3HAC073706-001 Revision: D
© Copyright 2020-2021 ABB. All rights reserved.
7 Troubleshooting
7.3.6 Troubleshooting the Connected Services Gateway
Continued
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