9.6 SIM8F/SIM4F measurement quality
The quality of the measured or derived electrical quantities provided by SIM8F/
SIM4F can be bad due to one of the following reasons.
• Connection between SIM8F/SIM4F and the measurement sensor is incorrect
• Frequency value is not within valid range
• Sensor input signals are not within valid range
For more information on the valid measurement range, see the product
guide.
9.7 Contacting customer support
• Before contacting the customer service, gather the required background
information.
• Firmware version for the different modules available in WHMI
• Connectivity package version
• PCM600 version
Section 9 1MRS757488 H
Troubleshooting
284 RIO600
Installation and Commissioning Manual
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