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Symbols, messages, problems and error messages16
16.4 Error messages
The following pages describe all error messages
together with the cause and how they can be reme-
died.
If an error message is displayed, turn the meter off:
Press and hold the On/Off button
until the bar in
the display is lled (at least 2 seconds).
If error messages occur frequently, contact Accu-Chek
Customer Care.
If your meter has been dropped, that can also lead to
error messages. In this case, you should also call
Accu-Chek Customer Care.
E‑1
The test cassette or the meter may be defective.
Remove the cassette from the meter and reinsert it.
If the error message reappears:
Insert a new test cassette in the meter.
If the error message still appears, the meter is
defective.
Contact Accu-Chek Customer Care.
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