Accu-Chek Mobile User Manual

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Accu-Chek Customer Care20
Accu‑Chek Customer Care20
20.1 Advice and troubleshooting
If you need advice on how to operate the Accu-Chek
Mobile meter or the Accu-Chek FastClix Mobile lancing
device, if you seem to be obtaining implausible results,
or if you suspect that the meter, test cassette, lancing
device or lancet drum might be defective, please
contact Accu-Chek Customer Care. Do not attempt to
repair or modify the meter or lancing device yourself.
Our staff will help solve any problems you might be
experiencing with the meter, test cassette, lancing
device or lancet drum from Roche Diagnostics. The
address of the Accu-Chek Customer Care is listed in
the next section.
20.2 Address
Roche Diagnostics
201, Boulevard Armand-Frappier
Laval, Québec (CANADA) H7V 4A2
Accu-Chek Customer Care: 1-800-363-7949

Accu-Chek Mobile Specifications

General

Measurement Technology	Photometric
Sample Type	Capillary whole blood
Sample Size	0.3 µL
Test Time	5 seconds
Battery Type	2 AAA batteries
Connectivity	USB
Dimensions	121 x 63 x 20 mm
Weight	129 g (with batteries)
Display	LCD
Memory Capacity	2000 results
Measuring Range	0.6 - 33.3 mmol/L
Operating Temperature	10 - 40°C
Operating Humidity	10 to 90% RH
Hematocrit Range	20 to 70%
Test Strip Technology	No test strips required (uses a test cassette)