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9 Troubleshooting
This chapter describes problems that may occur when using
your Accu-Chek Spirit Combo insulin pump. Any problems that
generate a Warning or Error are described in chapter 8.
Note The solutions provided in this chapter will normally enable
you to resolve the problem and continue with your pump
therapy. However, if the recommended action does not
resolve the problem, or if you have any concerns, do not
hesitate to contact your Accu-Chek Customer Care (see
inside back cover) or your doctor or healthcare team.
Note Troubleshooting information relating to the Bluetooth
®
connection between the Meter and the Accu-Chek
Spirit Combo insulin pump is included in chapter 6 Using
the Accu-Chek Spirit Combo insulin pump with the Meter.
Also refer to the documentation (Owner’s Booklet) that
comes with the Meter.
Although your pump has an internal security check system, it
cannot, for example, detect if your infusion set is leaking, if an
empty cartridge has been inserted instead of a lled cartridge or
if the insulin you are using has lost its effectiveness. These
problems can result in a rapid rise in your blood glucose level.
Therefore,
it is essential to check your pump and blood glucose level during
the day.