V9.7 01/05/20 UD0011 Page 129 of 177
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15.4 ITEM REPLACEMENT
From time to time you may be required to replace an iFob that has become lost or damaged. During the replacement
process, any settings including the Index number and Description will be copied across to the new item.
The Item Replacement process can only be performed by an Admin User.
1. Access the system and click Admin.
2. Click Items.
3. Select the item you wish to replace and click Replace. The system will then ask you to confirm.
4. Click Yes. The system door will open and ask you to remove the item (if the item is in the system). Once you
have removed the item, transfer any keys or items from the old iFob to the new iFob.
5. The system will now ask you to insert the new item. This cannot be an item that is already allocated to this
system.
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