V9.7 01/05/20 UD0011 Page 67 of 177
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4. Once all authorisers have been verified, the item will be released from the system.
NOTE: If an Authoriser requests to take an item that has been configured with 1 or more authorisers, they
will also need to seek authorisation from another authoriser. In other words, the authoriser cannot
authorise themselves.
12.4.3 AUTHORISER FROM A DIFFERENT GROUP ON REMOVAL & RETURN
In certain work environments, particularly Casinos, a rule maybe enforced that requires the Authoriser be from
another department or ‘User Group’.
As TrakaWEB will be required for associating a User to a Group, this option will not be available for standalone
systems.
Clicking a check box will enable Authorisers from Different Groups. This will not be available if the Traka Touch App
version does not support this functionality.
For more information on configuring the Authoriser from a Different Group option, please refer to UD0018 –
TrakaWEB User Guide.
12.4.3.1 USER PROCESS - REMOVAL
The following example assumes that the User without the authoriser role is in a separate User Group from the Users
that do have the authoriser role. The Item that the User is requesting requires two Authorisers. In turn, these must be
in separate groups.
1. The user without authorisation logs into the system to remove an Item/iFob.
NOTE: If the user is not assigned to a User Group, they will be unable to access any items that require
authorisation from authorisers in different groups. They will then see the following screen in Traka Touch:
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