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Assa Abloy TRAKA UD0011 User Manual

Assa Abloy TRAKA UD0011
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This Document is the subject of copyright and must not be copied or otherwise
reproduced either in whole or in part without the express written permission of
TRAKA.
TRAKA TOUCH USER GUIDE
UD0011
01/05/20
VERSION 9.7

Table of Contents

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Assa Abloy TRAKA UD0011 Specifications

General IconGeneral
BrandAssa Abloy
ModelTRAKA UD0011
CategoryControl Unit
LanguageEnglish

Summary

Introducing Traka

About Traka

Company background and market position.

Traka Service

Details of customer service provisions and support.

Traka Contact Details

Account Manager Details

Contact information for assigned account managers.

Technical Support / Help Desk

Contact details for technical assistance and support.

Product Information and Sales Enquiries

Contact channels for product information and sales.

Product Details

Electrical Rating

Specifies the electrical input and power rating of the system.

Environmental Rating

Defines operating temperature and humidity limits.

Compliance Level

Details compliance with relevant industry standards.

Who is this Guide For?

User Guide Purpose

Explains the guide's purpose and how to access documentation.

Traka Cabinet and Item Diagrams

Cabinet Types

Illustrates different Traka cabinet models (V, L, M, S Series).

Cabinet Diagram Key

Explains the components of the cabinet diagram.

iFob Diagram Key

Details components of the iFob and key bunch.

USB Memory Stick Usage

Guidelines for formatting and using USB memory sticks.

System Overview

TrakaWEB Overview

Explains the optional web-based management solution.

Touch Screen Interface

Describes the touch screen and touch commands.

Top Bar Icons

Explains system status icons displayed in the top bar.

Types of Identification

Multiple PIN Attempts

Details the number of allowed PIN entry attempts.

Other Identification Methods

Lists supported identification types like iButton and OSDP.

Keypad ID Only Access

Steps for accessing the system using only Keypad ID.

Keypad and PIN Access

Steps for accessing with both Keypad ID and PIN.

Card ID Only Access

Steps for accessing the system using only Card ID.

Card ID and PIN Access

Steps for accessing with both Card ID and PIN.

Fingerprint Access

Steps for accessing the system using fingerprint.

Fingerprint and PIN Access

Steps for accessing with fingerprint and PIN.

Selecting Login Options

Explains user views based on configured permissions.

User Access Permissions

Details user views for various permission combinations.

User Management

Creating the First Admin User

Steps to create the initial administrator user.

User Administration Details

Input fields for user details like Keypad ID, PIN.

Setting User Access Rights

Configuring access to items and reports for users.

User Options Configuration

Setting activation/expiry dates and PIN change preferences.

User Date and Item Allowance Settings

Defining user active/expiry dates and item allowance limits.

Adding New Users

Step-by-step guide to adding more users to the system.

User Access Permissions

Setting item access and roles for users.

Editing User Details

How to modify existing user information and settings.

Deleting User Accounts

Recommended procedure for removing users, considering GDPR.

Managing Large User Lists

Using search and 'Show All' for managing extensive user lists.

User Enrolment ID Setup

How to assign an Enrolment ID for direct user enrolment.

Enrolment ID User Enrolment

Steps for a user to enroll using an Enrolment ID.

Biometric/Card Enrolment Completion

Finalizing enrollment for biometric or card readers.

Item Setup

Initial Item Setup

Procedure for initial setup of items and iFobs.

Deallocating an iFob

Steps to remove an iFob from an item.

Removing an Item Record

Process to remove an item record from the system.

Allocating a New iFob

Guide for replacing a removed or lost iFob.

Replacing an iFob

Procedure for replacing a lost or damaged iFob.

Completing iFob Replacement

Steps after removing old iFob and before adding new.

Assigning New iFob to Item

Finalizing the setup of the new iFob.

Removing and Returning Items

Removing an Item

Steps to remove an item using 'I Know What I Want' mode.

Item Removal Process

Detailed steps for removing an item from the system.

Override Empty Slot

How an admin user can release faulty iFobs from empty slots.

Returning an Item

Process for returning an iFob to its correct position.

Item in Wrong Slot

System prompts for correcting misplaced items.

No Door Systems

Removing iFobs in systems without doors.

Non-Locking Receptor Strips

How to remove/return iFobs with non-locking strips.

Attaching Keys to iFobs

Methods for securing keys to iFobs using keyrings or seals.

Reports

Generating and Exporting Reports

Steps to run and export system reports.

Report Filtering and Export

Using calendar, date filters, and exporting to USB.

Exporting Reports to USB

Detailed steps for exporting reports to a USB stick.

Advanced User Guide

Item Release Screen

Overview of the selection screen for releasing items.

Searching for Items

How to search for items using descriptions and keywords.

Selecting Items for Release

Process of selecting items from search results.

I Know What I Want Method

Using visual representation to select items for release.

Adding and Editing User PINs

Procedures for creating and changing user PINs.

Accessing Search Report

How to enable and access the Search Report feature.

Enabling Search Report

Steps to enable search report from Reports screen.

Setting Up Item Authorisation

Configuring items to require authorisation for release.

Item Authorisation User Process

How users and authorisers interact for item release.

Authoriser from Different Group

Rules for authorisers from different groups for item removal/return.

Authorisation Workflow

Demonstrates process when authorisers from different groups are involved.

Item Return Authorisation Process

How users and authorisers handle item returns.

Return Authorisation Workflow

Shows the process for item return authorisation.

Exporting Users

Steps to export user data to a USB memory stick.

Exporting User Data Process

Completing the export process for user data.

Importing Users

Guide to importing user data from a spreadsheet.

Importing Users FAQ

Addresses overwriting users and duplicate Keypad IDs.

Importing User Data into System

Steps to import the prepared user spreadsheet.

Completing User Data Import

Final steps and confirmation of user data import.

General Options Configuration

Settings for user logout, language, and item allowance.

Default Release Options

Configures release options: Always Ask, Search, Know What I Want.

Search Report Settings

Configures 'Unknown ID Attempts' and 'Incorrect PIN Attempts'.

Network Administration for TrakaWEB

Steps to connect Traka Touch to TrakaWEB.

Enforce TLS 1.2 Setting

How to enable TLS 1.2 for secure communication.

Managing Certificates in Root Store

Managing certificates via Network Interface Controller.

TrakaWEB Connection Status

Interpreting connection status indicators for TrakaWEB.

TrakaWEB Communication Stages

Description of communication stages in TrakaWEB.

Adding CA Certificate (V2.3.0+)

Steps to add new CA certificates for Traka Touch.

Importing CA Certificate

Process for importing CA certificates from USB.

Adding CA Certificate (Pre V2.3.0)

Steps for adding CA certificates in older versions.

Importing CA Certificate (Pre V2.3.0)

Importing CA certificates using Windows CE.

Reader Administration Settings

Configuring PIN length and expiry for users.

Using the Search Facility

How to search for items, keys, and users.

Search Results Display

Understanding the output of item searches.

Changing Language for Single Login

How to change language before logging in.

Changing User Language

How an admin can set language for specific users.

Setting Default System Language

How to change the system's default language.

Configuring Alarm Relays

Setting specific alarm conditions for system relays.

Table of Alarm Events

Lists all available alarm events and their triggers.

Setting Item 'Specific Time of Day' Curfew

How to configure curfews based on time of day.

Item Curfew User Process

How users interact with items under a time curfew.

Setting Item 'Days/Hours/Minutes' Curfew

How to configure curfews based on duration.

Item Duration Curfew User Process

How users interact with items under a duration curfew.

Setting User 'Specific Time of Day' Curfew

How to configure user curfews based on time of day.

User Time Curfew Process

How users interact with items under a user-defined time curfew.

Setting User 'Days/Hours/Minutes' Curfew

How to configure user curfews based on duration.

User Duration Curfew Process

How users interact with items under a user-defined duration curfew.

Suppress Curfew Acknowledgement

Disabling notifications for displayed curfews.

Configuring Curfew Acknowledgement

Enabling or disabling the curfew notification option.

SQL CE Database Options

Settings for database backup, shrink, and event deletion.

Database Tools and Information

Accessing database tools and viewing information.

Power Settings Configuration

Adjusting screen brightness based on power status.

System Configuration File Import

How to load new configuration files via USB.

Completing Configuration Import

Steps after importing configuration and system restart.

Viewing the Help Section

Accessing contact information for assistance.

Modifying Help Section Information

How to edit the displayed help content.

Backing Up the Traka Touch Database

Procedures for backing up the system database.

Backup Database to SD Card

Steps to back up the database to an SD card.

Backup Database to USB

Steps to back up the database to a USB drive.

Sagem MorphoSmart Reader

Introduction

Overview of the Sagem MorphoSmart Fingerprint Reader.

System Requirements

Minimum hardware/software for the fingerprint reader.

Access Methods

How to access the system using fingerprint, keypad, or card.

Manual Enrolment by Admin

Process for an admin to manually enroll a user's fingerprint.

Fingerprint Enrolment Process

Detailed steps for capturing fingerprint images.

Enrolment ID User Enrolment

How users can enroll using an assigned Enrolment ID.

Accessing System with Fingerprint

Steps to log in using an enrolled fingerprint.

Removing a Fingerprint Template

Procedure to delete a user's fingerprint data.

Tips for Quality Fingerprint Enrolment

Advice for capturing good fingerprint images.

Understanding False Acceptance Rate (FAR)

Explanation of FAR and troubleshooting tips.

Remote System Lockdown

Requirements for Remote Lockdown

Hardware and alarm requirements for the feature.

Using the Remote System Lockdown

How the system behaves during lockdown.

Lockdown Event Logging

Events logged when system is locked down or unlocked.

RRSS (Random Return to Single System)

RRSS System Requirements

Minimum software versions for RRSS feature.

RRSS Overview

Explanation of the RRSS feature and its capabilities.

RRSS Item Setup

Procedure for setting up items within the RRSS system.

Item Replacement Process

Steps for replacing a lost or damaged iFob.

Granting Item Access to Users

How to assign item access rights to users.

Tamper Switches

Tamper Switch Functions

Describes the types and triggers of tamper switches.

Feature Options

Feature Options Overview

Introduction to configurable system features.

Fault Logging Feature

Allows recording faults and restricting access based on item faults.

Reason Logging Feature

Allows users to log a 'reason' for item removal/return.

Notes Logging Feature

Allows users to enter notes when removing/returning items.

Custom Messages Feature

Allows displaying definable messages to users.

Email Notification Feature

Sends emails for system events like late returns.

Item Booking Feature

Allows reserving items for specific periods or individuals.

Fuel, Distance & Location Logging

Tracks vehicle usage data for fleet management.

Item Handover Feature

Allows users to 'handover' items to those without system access.

Random Return to Multiple Systems (RRMS)

Manages items across multiple TrakaWEB systems.

FIFO & Advanced FIFO Features

Manages asset usage and charging for lockers.

Access Schedules Configuration

Imposes time restrictions on item/user access.

TrakaWEB System Viewer

System View Option and Custom Product Type

Configuring system display options in TrakaWEB.

Customizing System Viewer Grid Display

Enabling/disabling grid display and custom types.

Custom Product Type Configuration

Setting custom product types for lockers without system images.

System Viewer Grid Layouts

Explains grid layouts for Fixed Return and Random Return.

Random Return to Single System Grid

Visual representation of RRSS in System Viewer.

TrakaWEB Admin Job Scheduler

Configuring Job Scheduler Parameters

Setting up automated data clearing jobs.

Ribbon Toolbar Buttons Overview

Explanation of buttons like Remote Release, User Login.

General Maintenance

Powering On/Off the System

Safe procedures for powering the system on and off.

Manually Opening Traka Touch V Door

Steps to open the door using a master key.

Manually Opening Traka Touch M Door

Steps to open the control panel and door.

Releasing Traka Touch M Door

Detailed steps for releasing the door mechanism.

Manually Opening Traka Touch S Door

Steps to open the cabinet door using override key.

Manually Opening Traka Touch L Door

Steps to open the cabinet door using override key.

Replacing iFobs

Procedure for replacing lost or damaged iFobs.

Completing iFob Replacement

Final steps for assigning a new iFob to an item.

Verifying iFob Replacement

Confirming new iFob is recognized and can be removed.

Accessing System via Override Key-Switch

How to access the system using the CAN override key-switch.

Using the Override Key-Switch

Detailed steps for removing iFobs with the override key.

Serial Number/Rating Plate Location (Traka Touch V)

Finding the rating plate on Traka Touch V.

Serial Number/Rating Plate Location (Traka Touch M)

Finding the rating plate on Traka Touch M.

Serial Number/Rating Plate Location (Traka S & L)

Finding the rating plate on Traka Touch S & L.

iMX28 PCB Overview

Diagram and description of the iMX28 PCB components.

iMX28 Control Board Versions

Information on different versions of the control board.

PCB Additional Information

Details on LEDs, relays, and reader connections.

Battery Location and Connection (Traka Touch V)

Finding and connecting the battery in Traka Touch V.

Battery Location and Connection (Traka Touch M)

Finding and connecting the battery in Traka Touch M.

Battery Location and Connection (Traka Touch S)

Finding and connecting the battery in Traka Touch S.

Battery Access (Traka Touch S)

Steps for accessing batteries in Traka Touch S.

Battery Location and Connection (Traka Touch L)

Finding and connecting the battery in Traka Touch L.

Battery Access (Traka Touch L)

Steps for accessing batteries in Traka Touch L.

Battery Connection Details

Diagram showing battery terminal connections.

Exporting Log Files and Database to USB

Procedure for backing up logs and database.

Product Disconnection

Mains Disconnection

Steps for safely disconnecting the system from mains power.

Battery Disconnection

Procedure for disconnecting the backup battery.

Technical Support

Contacting Traka Support

Information and required details for technical assistance.

End User Licence Agreement (EULA)

EULA Definitions

Defines terms used within the End User Licence Agreement.

EULA Licence Terms

Grants licence for Embedded Software and defines customer agreement.

EULA Intellectual Property Rights

Outlines the Company's rights over the Embedded Software.

EULA Restrictions and Liability

Defines limitations on software use and company liability.

EULA Communications and Notices

Specifies how notices and communications should be sent.

EULA Assignment and Waiver

Terms regarding assignment of rights and waiver of remedies.

EULA Severance and Third Parties

Conditions for severance of terms and third-party rights.

EULA Governing Law and Data Protection

Details governing law and data protection obligations.

EULA Data Processor Obligations

Company's obligations as a Data Processor under GDPR.

EULA Entire Agreement Clause

States that the EULA constitutes the entire agreement.

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