Avaya 1140E - Managing Call Decline Reasons; Add a Call Decline Reason

5. Choose one of the following:
• Press the Send context-sensitive soft key to send the new
custom decline reason to the caller.
Note:
The IP Deskphone adds the new reason to the list of
Decline Call Reasons for future use.
• Press the Back context-sensitive soft key to return to the
initial Decline Call screen.
Managing Call Decline Reasons
You can create Call Decline Reasons that you can access when you want to decline an incoming
call. Also, you can edit and delete Call Decline Reasons from the list of Call Decline Reasons you
create.
Add a Call Decline Reason
To add a Call Decline Reason:
1. Press the Prefs context-sensitive soft key, select Feature
Options, and then choose Call Decline Reasons from the
menu.
2. Press the Add context-sensitive soft key to add a new Call
Decline Reason to the list of available Call Decline Reasons.
3. Use the dialpad to enter the new Call Decline Reason for the
contact.
Table continues…
Receiving a call
August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide 100
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