the primary account immediately abandons attempts for all other accounts, logs out secondary
accounts that are still connected, and returns the IP Deskphone to the login screen.
A single login queue is used for automatic logins and failover. This means that if automatic logins
are still pending when an account cannot connect, a reconnection attempt for that account only
begins after all automatic logins have completed or are cancelled.
Related links
Multiuser on page 201
Cable unplugged on page 205
Cable unplugged
If the IP Deskphone detects that the network cables are unplugged while accounts were logged in,
then the IP Deskphone assumes that all accounts have lost their connection to the server. When
you reconnect the cable, the IP Deskphone proceeds to re-register all accounts starting with the
primary account.
Related links
Server failover on page 204
Upgrade impacts to user profiles
In previous releases of the IP Deskphone software, user profiles were associated to user names
rather than accounts; one user profile could be associated with multiple user names. After the IP
Deskphone is upgraded to SIP Release 3.x or later software, the IP Deskphone may contain user
profiles with old user name associations.
When a primary account with no associated profile is registered, the IP Deskphone looks for an old
user profile associated with that user name. If an old user profile associated with that user name is
found, the user profile becomes permanently associated with that account and is no longer
associated to a list of user names.
Example:
An Avaya 1120E IP Deskphone with SIP Software Release 2.x has the following user accounts
logged in and logged out.
• user1@domain1.com
• user2@domain1.com
• user1@domain2.com
A user profile is created for the first account and is reused for the second account. The third account
reuses the same profile, as it has the same user name as the first account.
Upgrade impacts to user profiles
August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide 205
Comments on this document? infodev@avaya.com
To Next Page
Loading...
