Avaya 1140E - Initiating a Call from an Instant Message

To reply to an Instant Message:
1. Press the Reply context-sensitive soft key to send an IM in
response to the IM you are viewing.
2. Press the abc/123 context-sensitive soft key to toggle between
numeric and alphabetic input.
3. Enter the message you want to send as a reply.
4. Choose one of the following:
• Press the Send context-sensitive soft key to send the IM when it
is complete.
• Press the Back context-sensitive soft key to return to the previous
menu and not send the IM.
Related links
Viewing the content of an Instant Message on page 139
Initiating a call from an Instant Message
To initiate a call from the IM Inbox, press the Expand fixed key or press the Msgs context-sensitive
soft key, and then select Instant Messaging from the menu.
Note:
If your service provider requires that a Directory Number (DN) be used to initiate a call, you
cannot initiate a call from an Instant Message.
Instant Messaging
August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide 140
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