Using Call Forward
Use the Call Forward feature to direct incoming calls to an alternate destination. You can continue to
make calls from the IP Deskphone but all incoming calls are redirected to the new destination.
When you forward a call to another IP Deskphone, the IP Deskphone receives the call displays the
name and SIP address (if present) of the caller, the name and SIP address (if present) of the original
called party, and any subject message included with the call. This ensures that the user who
receives the forwarded call knows that the call is forwarded from you, who the call is from, and any
subject message that is included.
Note:
Not all service providers display forwarded calls as described. Contact your system
administrator or service provider for more information about Call Forward.
Figure 41: Incoming call display for a forwarded call
When the address or subject line is long, you can scroll by using the left and right navigation keys.
Table 15: Privacy setting and IP Deskphone display for Call Forward
Privacy setting IP Deskphone display
None From: Robert (robert@companyb.com)
To: Alice (alice@companya.com)
Subject: Calling to discuss budget.
All From: Anonymous
To: Alice (alice@companya.com)
Subject: Calling to discuss budget.
Address From: Robert
To: Alice (alice@companya.com)
Subject: Calling to discuss budget.
Table continues…
Additional features
August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide 186
Comments on this document? infodev@avaya.com
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