Chapter 13: While on an active call
You can use the following features during an active call:
• Making a new call on page 143
• Placing a call on Hold on page 145
• Using 3-way calling on page 150
•
Transferring a call on page 156
• Using Park Call on page 159
You can use the Action context-sensitive soft key to perform the following actions with an active
call:
1. New Call—to begin a new call while other calls are on hold.
2. Release Call—to release (hang-up) the selected call.
3. Transfer Call—to transfer the call to another phone number or SIP address.
4. Park Call—to park a call on the call server or to a specific user. You can access the call from
any IP Deskphone and to keep your phone line clear. (Not available for all service providers.)
Making a new call
You can initiate a new call during a current call. If you do not place the current call on hold first, the
IP Deskphone automatically places the current call on hold when you initiate a new call. You can
initiate a new call by using any of the following methods:
• Initiating a call using the active call context-sensitive soft key menu on page 143.
• Initiating a call from the Address Book on page 106.
• Initiating a call from the Call Inbox on page 124.
• Initiating a call from the Call Outbox on page 130.
Initiating a call using the active call context-sensitive soft key
menu
You can initiate a call using the active call context-sensitive soft key menu.
August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide 143
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