Third–party USB headsets with HID
Both USB Audio and USB HID commands are supported. The two classes of third-party USB
headsets are as follows:
• Plantronics CS50/CS60 Wireless USB headsets
• GN Netcom 9300 series wired and wireless USB headsets
The HID support of third-party USB headsets performs differently from the Avaya Headset. The
headsets are independent devices with an internal state machine to control LED operations and
headset behavior.
The following table lists the features of a third–party USB headset with HID support.
Table 11: Third-party USB headset with HID support features
Feature Description
Key Events Both types of headsets have equivalent mechanisms to
generate the following key events:
• On Hook
• Off Hook
• Mute
• Volume Up/Down
The headsets send the corresponding HID commands to the IP
Deskphone to synchronize call processing operations. When
the IP Deskphone receives these commands, the IP
Deskphone maps them to the corresponding key events
(except the Volume Up/Down keys) as if the keys on the IP
Deskphone are pressed.
If the corresponding keys on the IP Deskphone are used
instead, the IP Deskphone sends the HID commands to the
headsets to allow the headsets to update their internal state
machine.
LEDs Both types of headsets have LEDs on the base station for
status indication. These LEDs are controlled by the headset
base stations themselves according to their internal state
machines. The IP Deskphone has no direct control of these
LEDs.
Attached Indicator Both types of headsets can have attached indications
independent of the IP Deskphone operations.
The GN Netcom (Jabra) 9350 headset can take over 3 seconds
to complete the enumeration process after the headset is
attached to the IP Deskphone. During enumeration, the LEDs
Table continues…
USB headset
August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide 77
Comments on this document? infodev@avaya.com
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