Course code Course title
8D00020E Stackable ERS and VSP Products Virtual Campus Offering
Avaya Mentor videos
Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot
Avaya products.
About this task
Videos are available on the Avaya Support website, listed under the video document type, and
on the Avaya-run channel on YouTube.
• To find videos on the Avaya Support website, go to
http://support.avaya.com, select
the product name, and select the videos checkbox to see a list of available videos.
• To find the Avaya Mentor videos on YouTube, go to http://www.youtube.com/
AvayaMentor and perform one of the following actions:
- Enter a key word or key words in the Search Channel to search for a specific
product or topic.
- Scroll down Playlists, and click the name of a topic to see the available list of videos
posted on the site.
Note:
Videos are not available for all products.
Searching a document collection
On the Avaya Support website, you can download the documentation library for a specific
product and software release to perform searches across an entire document collection. For
example, you can perform a single, simultaneous search across the collection to quickly find
all occurrences of a particular feature. Use this procedure to perform an index search of your
documentation collection.
Before you begin
• Download the documentation collection zip file to your local computer.
• You must have Adobe Acrobat or Adobe Reader installed on your computer.
Procedure
1. Extract the document collection zip file into a folder.
2. Navigate to the folder that contains the extracted files and open the file named
<product_name_release>.pdx, for example, ers4000_5.7x.pdx.
Introduction
14 Troubleshooting Avaya ERS 4000 Series April 2014
Comments? infodev@avaya.com
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