Ensuring the power cord is installed
About this task
Confirm the power cord is properly installed for the device. All power cords are to be firmly
seated. It is important to note that some power cords utilize power interruption features such
as an in-line fuse. Ensure the cords are free from damage and are fully operational.
See the technical document Installing Avaya Ethernet Routing Switch 4000 Series,
NN47205-300 for power cord standards and details.
Observing an error report on the console
About this task
Interpret the message that is sent to the console after a failure.
Procedure
1. View the console information and note the details for the RMA.
2. Note the LED status for information:
• Status LED blinking amber: Power On Self Test (POST) failure
• Power LED blinking: corrupt flash
Reloading the agent code
About this task
Reload the agent code on the Avaya Ethernet Routing Switch 4000 Series device to eliminate
corrupted or damaged code that causes a partial boot of the device.
Caution:
Ensure you have adequate backup of your configuration prior to reloading software.
Know the current version of your software before reloading it. Loading incorrect software
versions may cause further complications.
Procedure
1. Use the show sys-info command to view the software version.
Check power
Troubleshooting Avaya ERS 4000 Series April 2014 87
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