Fourth, understand the normal network behavior so you can be more effective at troubleshooting
problems.
• Monitor your network over a period of time sufficient to allow you to obtain statistics and data to see
patterns in the traffic flow, such as which devices are typically accessed or when peak usage times
occur.
• Use a baseline analysis as an important indicator of overall network health. A baseline view of
network traffic as it typically is during normal operation is a reference that you can compare to network
traffic data that you capture during troubleshooting. This speeds the process of isolating network
problems.
Troubleshooting planning
24 Troubleshooting Avaya ERS 4000 Series April 2014
Comments? infodev@avaya.com
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