BeneVision N17 - Service Manual

Questions and Answers

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Brianna DavisJul 30, 2025
How to fix BeneVision N17 Medical Equipment when the monitor cannot connect to the AP?
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  bryankarenJul 30, 2025
  If your BeneVision Medical Equipment monitor displays an X on the Wi-Fi signal icon and cannot connect to the AP, here are a few things to check: * Ensure the AP is turned on and belongs to the VLAN where the monitor resides. * Make sure the monitor is within the AP's coverage area and the signal strength is greater than –65 dBm, also ensure that the intra-frequency interference meets the requirement. * Verify that the SSID, IP address acquisition mode, and security mode are correctly configured on the monitor. * If the issue persists, test another monitor. If it connects, restart the problematic monitor and ensure its configurations match the working one. If it still fails, it may need repair.
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Steven WalkerAug 4, 2025
What to do if all BeneVision N17 monitors disconnect intermittently?
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  Emily YuAug 4, 2025
  If all BeneVision Medical Equipment monitors are disconnecting intermittently, the issue might be with your network configuration or radio interference. First, use a wired monitor to check the wired network configuration. Ensure that the WLAN bandwidth configured on the switch is sufficient with a margin of 50%. Also, check for radio interference using a network survey tool and remove any obvious interference sources or adjust the WLAN deployment to meet Mindray's requirements.
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thernandezAug 10, 2025
Why do multiple BeneVision Medical Equipment monitors disconnect intermittently?
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  Kathleen Williams DVMAug 10, 2025
  If multiple BeneVision Medical Equipment monitors are experiencing intermittent disconnections, there could be a few reasons. One possibility is that the APs in some areas are damaged, so you should ensure that the APs are turned on and running properly. Another reason could be intense interference in certain areas; use a network survey tool to check for this and remove any obvious interference sources, or adjust the WLAN deployment to meet the requirements. Insufficient signal coverage in some areas could also be the cause; check the signal coverage with a network survey tool and adjust the AP position or add an AP if needed.
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Patrick SmithAug 17, 2025
What to do if BeneVision N17 Medical Equipment monitor connects to AP but not CMS?
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  Christina GriffinAug 17, 2025
  If your BeneVision Medical Equipment monitor connects to the AP but fails to connect to the CMS, first ensure that the monitor is admitted on the CMS. If the monitor cannot obtain an IP address and the IP addresses in the IP address pool on the DHCP server are used up, enable other network equipment to connect to the CMS and check whether an IP address can be obtained. If the problem cannot be solved, contact the IT department.
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Amy GarrettAug 22, 2025
Why does my BeneVision N17 Medical Equipment monitor disconnect intermittently?
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  zwolfAug 22, 2025
  If a single BeneVision Medical Equipment monitor is disconnecting intermittently, it could be due to several reasons. The monitor might be moving to a coverage hole; ensure that the signal strength is larger than –65 dBm at the position where the monitor is disconnected. Another possibility is that a static IP address conflict occurs; observe whether a prompt indicating IP address conflict is displayed on the monitor and check whether an IP address is assigned to more than one device. If the monitor is faulty, check whether the monitor is disconnected easily at the same position. If the problem cannot be solved after the monitor is restarted, return the monitor to Mindray for repair.

BeneVision N17 Specifications

General

Display Size	17 inches
Display Type	TFT LCD
Input Voltage	100-240 VAC, 50/60 Hz
Operating System	Embedded Linux
Resolution	1280 x 1024
Connectivity	Ethernet, USB
Monitoring Parameters	ECG, SpO2, NIBP, Respiration, Temperature

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