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Failure Description Possible Cause Troubleshooting
iView assembly failure
Start the monitor. The "beep" sound should be
heard during startup. After the iView assembly
starts, the iView interface can be displayed in the
main unit.
If neither of the above two conditions cannot be
reached, check whether the power supply for the
iView assembly is normal. If it is not normal, the
main control board may be damaged; if the power
supply is normal, the iView assembly is damaged.
Frequent dropouts
Improper network cable
connection
Check for network cable connection and length
(which should not exceed 50 m), or check whether
the laid network cable is too near to the power
supply for large power equipment.
Incorrect network settings
Check for IP conflict in the network. If conflict is
found, reset the network.
The patient monitor is
connected to a network
but cannot view other
patients in the View
Others mode
Improper network cable
connection
Check for network cable connection and length
(which should not exceed 50 m), or check whether
the laid network cable is too near to the power
supply for large power equipment.
Too many simultaneous
requests for viewing the patient
monitor
Confirm the maximum number of simultaneously
connected monitors according to the user manual.
Incorrect network settings
Check for IP conflict in the network. If conflict is
found, reset the network.
Failure to connect to a
wireless network
Incorrect network settings Verify the wireless network settings are correct.
Antenna not installed properly
Verify the antenna for the wireless network card is
connected to the wireless module reliably.
Wireless module damaged Replace the wireless module.
Main control board failure Replace the main control board.
MPAN failure
Antenna not installed properly
Verify the antenna for the MPAN module is
installed properly.
MPAN module damaged Replace the MPAN module.
MPAN module not connected to
the internal module rack COM
board properly
Verify the cable connecting the MPAN module
to the internal module rack COM board is
connected properly.
Verify the connecting cables and connectors
are not damaged.
Internal module rack COM board
defective
Replace the module rack COM board.
Wrong software version for the
MPAN module
Upgrade the MPAN module software.
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