Boca Pro16 Series - Troubleshooting Modem Issues; Common Problems and Solutions

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BOCA PRO16 Reference Guide
TROUBLESHOOTING
Introduction
This part of the guide reviews some of the problems you might encoun-
ter and provides solutions for those problems. There is also a chart
which will help you.
This section also includes some sample setups for operating in Asyn-
chronous and Synchronous modes.
Some Problems and Solutions
Problem:
No LEDs are lit when you switch on the power to the modem.
FOn some modems, it is not appropriate for an LED to be lit. In this
case, the TR LED will flash.
Solution:
• Check that the power connector is firmly in place, both at the back of
the modem and at the wall socket.
• Check that the power is switched on at the wall socket.
• Check that the ON/OFF switch is in the ON position — for those
modems with ON/OFF switches.
WARNING
These are sample problems and solutions only. Not all
modems support the same commands or have the same
features. Thus, the solutions here may not be applicable to
your modem. Consult your dealer if a problem persists
after you have tried the solutions here.
Troubleshooting
Troubleshooting
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