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BOCA PRO16 Reference Guide
Problem:
You see garbage on the screen after your modem makes a connection.
You may get a few unreadable characters in the middle of your data, or
you may get data that is totally unreadable.
Solution:
• A few unreadable characters may occur because of subtle changes in
the quality of the telephone line.
• This can often be corrected by hanging up and redialing to get a
different line. If, when you pick up the telephone handset, you can
hear a lot of background noise, it is likely you will have trouble with
your modem connection. Try again.
• If your data is totally unreadable, there may be a mismatch between
your communications parameters and those of the remote computer.
To solve this:
• Check you are using the same transmission speed as the
remote modem.
• Check you are using the same parity setting as the remote
computer. (Start by setting to 8 Data/No Parity/1 Stop or
7 Data/Even Parity/1 Stop)
• Check you are using the appropriate duplex setting.
• If characters are appearing doubled on your screen, turn
local echo OFF.
• If you cannot see what you type, turn local echo ON.
• Check your cable connections.
• Hang up and dial again to try for a better connection.
Your modem may be faulty — call your dealer.
Problem:
Data sent by the remote computer appears as garbage on your screen.
Solution:
• Check with the remote system to ensure your modem speed is
compatible, or experiment with a different speed setting.
• If you are in Variable Speed mode, when the CONNECT message is
sent, the terminal speed of the modem is changed to match the line
speed. You will have to change this manually.
Troubleshooting
Troubleshooting
pro16ref.pm6 6/14/96, 2:39 PM203
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