3-79
Confidential
■ Paper jam in the ADF
■ Paper jam in the paper eject section
<User Check>
- Check whether length does not use paper equal to or less than 148 mm.
Step Cause Check
Result
Remedy
1
Foreign object
inside ADF
Is there a foreign object
inside ADF?
Yes
Remove the foreign
object.
2
Document rear
actuator catching
on some position
Does the document rear
actuator move smoothly? No
Re-assembly the
document rear actuator.
3
Flap A catching on
some position
(CCD model)
Does the flap A move
smoothly? No
Re-assembly the flap A.
4
Flap B catching on
some position
(CCD model)
Does the flap B move
smoothly? No
Re-assembly the flap B.
5
Switch back flap B
catching on some
position
(CIS model)
Does the switch back flap
B move smoothly?
No
Re-assembly the switch
back flap B.
6
LF4/2 film
catching on some
position
Does the LF4 film move
smoothly? (CCD model)
Does the LF2 film move
smoothly? (CIS model)
No
Replace the LF4 film.
(CCD model)
Replace the LF2 film.
(CIS model)
7
Document rear
sensor
malfunction
Does the document rear
sensor move smoothly?
(Check it following the
procedure described in
“Maintenance mode 32”)
No
Replace the document
rear sensor.
8
Feed roller failure Does the feed roller move
smoothly? Is it damaged?
No
Replace the feed roller.
Step Cause Check
Result
Remedy
1
Foreign object
around paper eject
Is there a foreign object
around paper eject?
Yes
Remove the foreign
object.
2
Pinch roller
malfunction
Is the pinch roller of the
eject roller attached to the
eject roller?
No
Re-assembly the pinch
roller.
3
Eject roller failure Does the eject roller
move smoothly? Is it
damaged?
No
Replace the eject roller.
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