Cameron Scanner 3100 EFM - Troubleshooting a Failed Upload

7. Enter your user name and password for accessing the Scanner 3100 web interface. You must have the appropriate
user access level to proceed. See the “Important” note above.
8. Click Verify to conrm the connection and identify the current rmware version. The button will turn blue while the
utility attempts to communicate with the Scanner.
– When a connection has been veried, the Scanner’s system information will appear in the Results log at the
bottom of the screen.
– If a connection cannot be made, an error message will appear. Check the IP address, username and password
and click “Verify” again.
9. Click Begin to begin the le upload to the Scanner 3100.
10. Monitor the Status bar for percentage of upload completion. The process should take 3 to 4 minutes for rmware
les and less than a minute for conguration and Modbus map les.
When the rmware or conguration upload is completed, ScanFlash will automatically disconnect from the Scanner
3100. The Results log at the bottom of the screen will display “Successfully Flashed Scanner” and the utility will
try to reconnect to the device to retrieve the version information. The Results log will display the updated version
information if the new rmware is loaded and the reconnection is successful.
Note Verication may fail if the IP address has changed, as is typical with dynamic IP addresses. If the verication
fails, check the upper left corner of the device display, enter the IP address displayed on the device, click Verify
and conrm that the correct rmware is loaded. If desired, reset the device IP address after verication. For more
information, consult the Scanner 3100 Web Interface User Manual.
11. Open the web browser and login to the Scanner 3100 web interface.
12. Verify the date and time in the Scanner 3100 Device Status screen. If it is not correct, click on the Administration
tab and click Device Time to update the date and time.
Troubleshooting a Failed Upload
If the upload does not complete as expected, communications may have been lost during the upload or the le you are
attempting to upload (conguration or Modbus map) may have been created for use with a different version of rmware
than that installed on the Scanner 3100.
If there is no apparent rmware version conict, perform the following steps:
1. Click Cancel to abort the upload.
2. Remove power from the Scanner 3100.
3. Restore power to the Scanner 3100.
4. Restart ScanFlash and repeat the upload process.
C-3
Scanner 3100 EFM Appendix C