Chapter 8
8-10
Paper size not
detected.
Press Load/Eject
and reload the
paper.
03010000-200A Unable to detect the paper width (Paper
loaded at an improper position)
Reload the paper
Paper jam.
Press Load/Eject
and reload the
paper.
03010000-2016 Paper jam during feeding/printing/
ejection
Reload the paper
Cannot feed paper.
Press Load/Eject
and reload the
paper.
03010000-2016 Paper jam Reload the paper
Paper size not
detected.
Press Load/Eject
and reload the
paper.
03010000-200C Roll media loading size detection failure Reload the roll media.
Paper loaded
askew.
Press Load/Eject
and reload the
paper.
03016000-2010 Skewed roll media Rewind the roll media and reload them.
Cannot adjust
eccentric.
Press Online to
clear the error.
03010000-2822 Eccentricity correction disabled Check to see if paper has not jammed.
Cassette printing
is selected.
Press Load/Eject
and load sheets.
03860200-2E02 Data with a cut sheet specification has
been received but no cut sheets are
loaded.
Load cut sheets at the paper tray port.
Roll printing is
selected, but sheets
are loaded.
Press Load/Eject and
remove the sheets.
03860200-2E0A Data with a roll media specification has
been received when a cut sheet tray is
loaded.
Replace with roll media.
Roll printing
is selected.
Press Load/Eject
and load a roll.
03060A00-2E00 Data with a roll media specification has
been received but no roll media are
loaded.
Load roll media.
No Roll Feed Unit.
Turn printer off
and install roll
feed unit.
03060A00-2E0E Roll media unit not installed Install the roll media unit.
The roll is empty.
Load/Eject:
Change Paper
03060A00-2E1B Roll media end Renew the supply of roll media.
Wrong paper feed
slot for this paper
type.
Press Load/Eject
and reload the
paper.
03061000-2E15 Paper type mismatch Check the type of paper that can be fed and reload the
paper.
Manual printing
is selected, but a
roll is loaded.
Press Load/Eject and
remove the roll.
03862000-2E0C Data with a cut sheet specification has
been received when roll media are
loaded.
Load cut sheets at the paper tray port.
Hardware error.
03130031-291D
Turn off printer,
wait, then
turn on again.
03130031-291D Spur cam sensor detection failure Check the spur cam sensor.
Hardware error.
03130031-2E23
Turn off printer,
wait, then
turn on again.
03130031-2E23 Cutter unit failure Check the cutter unit.
Display massage Code* Condition detected Action
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