Chapter 8
8-31
Roll printing is selected.
Press Load/Eject and load a
roll.
03060A00-2E00 Data with a roll media specification has been received
but no roll media are loaded.
Load roll media.
No Roll Feed Unit.
Turn printer off and install
roll feed unit.
03060A00-2E0E Roll media unit not installed Install the roll media unit.
The roll is empty.
Lift the release lever and
replace the roll.
03060A00-2E1B Roll media end Renew the supply of roll media.
Roll feed unit error.
Turn off the printer and
check the roll feed unit.
03060A00-2E24 Roll cam sensor error Check the roll unit.
03060A00-2E33 Roll media is not loaded when receiving the printing
job.
Set the roll media.
Roll printing is selected.
Press Load/Eject and load a
roll.
03060A00-2E35 Roll media is not loaded for internal printing. Reload the roll media.
Roll printing is selected. 03060A00-2E37 Roll media is not loaded when printing. Set the roll media.
Roll feed unit error.
Turn off printer and check
roll feed unit.
03060B00-2E24 Roll feed unit failure Replace the roll feed unit.
Wrong paper type. 03061000-2E15 Paper type mismatch Check the type of paper that can be fed and reload
the paper.
This type of paper is not
compatible with HP-GL/2.
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper
03061000-2E15 Non-support media of HP-GL/2 Exchange for the compatible paper to HP-GL/2
before reprinting.
PaprWidth Mismatch. 03063000-2E08 Roll media width mismatch Change the roll media.
Hardware error.
03130000-2E21
Turn off printer, wait, then
turn on again.
03130000-2E21 IEEE1394 port error Check the IEEE1394 board is attached correctly.
Replace the IEEE1394 board.
Replace the main controller PCB.
Hardware error.
03130031-260E
Turn off printer, wait, then
turn on again.
03130031-260E Gap detection error Check the carriage unit and surrounding parts.
Replace the main controller PCB.
Hardware error.
03130031-260F
Turn off printer, wait, then
turn on again.
03130031-260F Gap reference surface error Replace the multi sensor reference.
Hardware error.
03130031-2618
Turn off printer, wait, then
turn on again.
03130031-2618 VH voltage error Check the power supply unit.
Hardware error.
03130031-290A
Turn off printer, wait, then
turn on again.
03130031-290A HDD unit detection error Check the HDD unit is attached correctly.
Check the HDD unit and surrounding parts.
Replace the HDD unit.
Hardware error.
03130031-2E23
Turn off printer, wait, then
turn on again.
03130031-2E23 Cutter unit failure Check the cutter unit and sensor.
Hardware error.
03130031-2E13
Turn off printer, wait, then
turn on again.
03130031-2F13 A/D converter external trigger output stop detection
hardware error 1
Replace the new printhead.
Hardware error.
03130031-2E14
Turn off printer, wait, then
turn on again.
03130031-2F14 Writing to the ASIC register disabled Replace the main controller PCB
Hardware error.
03130031-2E16
Turn off printer, wait, then
turn on again.
03130031-2F16 Mist fan rotation error Check the mist fan.
Hardware error.
03130031-2E17
Turn off printer, wait, then
turn on again.
03130031-2F17 Platen suction fan lock detection error Check the platen suction fan.
Hardware error.
03130031-2E1F
Turn off printer, wait, then
turn on again.
03130031-2F1F Pump cam sensor error Check the purge unit.
Hardware error.
03130031-2E20
Turn off printer, wait, then
turn on again.
03130031-2F20 Purge motor cam position error Check the purge unit.
Hardware error.
03130031-2E22
Turn off printer, wait, then
turn on again.
03130031-2F22 Pump move timeout Check the purge unit.
Display massage Code* Condition detected Action
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